Service Crew member - Kuwait ( QSR )
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What you'll do
- Greet customers in a polite and professional manner.
- Take customer orders accurately and process them according to established procedures.
- Serve food and beverages to customers promptly.
- Assist customers with menu-related queries and basic requests.
- Ensure orders are prepared and delivered correctly.
- Maintain cleanliness and hygiene of dining areas, counters, service stations, and other assigned areas.
- Clear tables and clean service areas after customers finish their meals.
- Assist with setting up tables, counters, and service stations.
- Handle food and beverages according to hygiene and safety standards.
- Assist with packing takeaway and delivery orders when required.
- Coordinate with kitchen staff to ensure timely and accurate order service.
- Refill service items, condiments, napkins, and other supplies as required.
What they're looking for
- Previous experience as a Service Crew Member, Waiter/Waitress, Restaurant Crew, Food & Beverage Associate, or similar role is preferred.
- Experience in a restaurant, café, fast-food outlet, hotel, catering, or similar environment will be an advantage.
- Good communication and interpersonal skills.
- Customer-service oriented with a polite and positive attitude.
- Basic knowledge of food and beverage service.
- Physically fit and comfortable standing for extended periods.
- Ability to work in a fast-paced environment.
- Good teamwork and coordination skills.
- Willingness to work flexible shifts, weekends, and public holidays when required.
- Hardworking, punctual, disciplined, and responsible.
Nice to have
- Previous experience as a Service Crew Member, Waiter/Waitress, Restaurant Crew, Food & Beverage Associate, or similar role is preferred.
- Experience in a restaurant, café, fast-food outlet, hotel, catering, or similar environment will be an advantage.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Position: Service Crew Member
Job Location: Kuwait
Employment Type: Full-Time
Contract Duration: 1 Year, Renewable
Salary & Benefits
Monthly Salary: KWD 110
Overtime: KWD 20
Food Allowance: KWD 20
Working Hours: 9 hours per day
Working Days: 6 days per week
Overtime: Applicable after 9 working hours
Benefits Provided
Accommodation provided
Transportation provided
Visa provided
Joining air ticket provided
Job Summary
We are looking for friendly, hardworking, and customer-oriented Service Crew Members to support daily restaurant operations. The selected candidates will be responsible for providing good customer service, taking and serving orders, maintaining cleanliness, and supporting smooth front-of-house operations.
The ideal candidate should have good communication skills, a positive attitude, and the ability to work efficiently in a fast-paced restaurant environment.
Key Responsibilities
Greet customers in a polite and professional manner.
Take customer orders accurately and process them according to established procedures.
Serve food and beverages to customers promptly.
Assist customers with menu-related queries and basic requests.
Ensure orders are prepared and delivered correctly.
Maintain cleanliness and hygiene of dining areas, counters, service stations, and other assigned areas.
Clear tables and clean service areas after customers finish their meals.
Assist with setting up tables, counters, and service stations.
Handle food and beverages according to hygiene and safety standards.
Assist with packing takeaway and delivery orders when required.
Coordinate with kitchen staff to ensure timely and accurate order service.
Refill service items, condiments, napkins, and other supplies as required.
Follow proper customer service, food safety, and workplace procedures.
Report customer complaints or operational issues to the supervisor.
Support the team during busy periods and maintain efficient service.
Perform other duties assigned by the supervisor or management.
Candidate Requirements
Previous experience as a Service Crew Member, Waiter/Waitress, Restaurant Crew, Food & Beverage Associate, or similar role is preferred.
Experience in a restaurant, café, fast-food outlet, hotel, catering, or similar environment will be an advantage.
Good communication and interpersonal skills.
Customer-service oriented with a polite and positive attitude.
Basic knowledge of food and beverage service.
Physically fit and comfortable standing for extended periods.
Ability to work in a fast-paced environment.
Good teamwork and coordination skills.
Willingness to work flexible shifts, weekends, and public holidays when required.
Hardworking, punctual, disciplined, and responsible.
Working Environment
The role involves working in a busy restaurant environment with regular interaction with customers and coordination with kitchen and service teams. Candidates should be comfortable working under pressure while maintaining professional service, cleanliness, and hygiene standards.
Important Information
Candidates must be willing to relocate to Kuwait.
The contract is for 1 year and is renewable based on performance and requirements.
Accommodation and transportation will be provided.
Candidates must be willing to work according to the assigned shift schedule
Company
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