Service Delivery Officer – Branch Banking
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What you'll do
- Handle Haridwar customers service requests and ensure timely resolution.
- Generate and maintain business MIS reports.
- Ensure compliance with audit and regulatory requirements.
- Coordinate with CPC/RPC/Investment desks for account openings.
- Manage customer complaints and ensure resolution within TAT.
What they're looking for
- Strong customer service and relationship management skills.
- Excellent communication skills with a polite and professional attitude.
- Basic knowledge of Microsoft Excel for MIS reporting.
- Geographical knowledge of Haridwar areas.
- Understanding of banking norms and operational processes.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are hiring a Service Delivery Officer for Branch Banking to manage Haridwar customer service requests, ensure compliance, and support banking operations. If you have excellent communication skills and a strong understanding of banking processes, apply now!
Job Title: Service Delivery Officer – Branch Banking
Job Type: Full-Time
Location: Haridwar Uttarakhand
Experience: 0-3 years
Education: Graduation in any field
Key Responsibilities to Apply Branch Banking jobs in Haridwar
- Handle Haridwar customers service requests and ensure timely resolution.
- Generate and maintain business MIS reports.
- Ensure compliance with audit and regulatory requirements.
- Coordinate with CPC/RPC/Investment desks for account openings.
- Manage customer complaints and ensure resolution within TAT.
Required Skills & Qualifications
- Strong customer service and relationship management skills.
- Excellent communication skills with a polite and professional attitude.
- Basic knowledge of Microsoft Excel for MIS reporting.
- Geographical knowledge of Haridwar areas.
- Understanding of banking norms and operational processes.
Why Join Us?
- Competitive salary package & banking mis jobs opportunities in Haridwar.
- Work with a leading banking institution.
- Gain experience in customer service and banking operations.
- Supportive and professional work environment.
Join our dynamic team and take your banking operation career to the next level! As a Bank Service Delivery Officer in Haridwar, you’ll play a vital role in delivering exceptional customer service, ensuring smooth banking operations, and building lasting client relationships.
This is your opportunity to work with a leading banking institution, gain hands-on experience, and grow in a professional and rewarding environment. If you are passionate about customer service and eager to excel in the banking industry, we encourage you to apply Bank operation jobs near me in Haridwar today and be part of our success story!
Company
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