DHL·13 days ago
13 days ago
Service Quality Reporting and Systems Specialist
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What you'll do
- Develop and maintain service quality reporting and dashboards
- Perform data analysis to support operational performance management
- Utilize Power BI, Excel, Power Query, and Power Pivot for business intelligence
- Drive process improvement, automation, and digitalisation
- Engage with stakeholders to improve customer experience
What they're looking for
- service quality reporting
- dashboard development
- performance reporting
- data analysis
- power bi
- microsoft excel
- power query
- power pivot
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Location: DHL Aviation, East Midlands Airport . Contract type: Permanent. Hours: Monday to Friday, 08:00 – 16:30 (40 hours per week, flexibility required). Department: Programmes, Performance & Qua...
Skills
- service quality reporting
- dashboard development
- performance reporting
- data analysis
- power bi
- microsoft excel
- power query
- power pivot
- data governance
- business intelligence
- operational reporting tools
- automation
- digitalisation
- stakeholder engagement
- continuous improvement
- operational performance management
- customer experience improvement
- microsoft office suite
- performance analysis
- process improvement
- problem solving
- organisational skills
Company
DHL
East Midlands Airport, United Kingdom
Company facts come from this company's own listings. We only show what the postings themselves carry.