Service Supervisor
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What you'll do
- Supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers
- Hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner
- Driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts
- Maintaining excellent customer relationships
- Handling renewals of customer contracts
- Increasing internal sales
- Maintaining an efficient route structure and driver compliance
What they're looking for
- High School Diploma/GED; Bachelor's degree preferred
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
Nice to have
- Experience working in a sales related role
- Customer service experience, preferably in an industrial or service industry
- Training or instructor experience
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Requisition Number: 234312
Job Description
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.
Skills/Qualifications
Required
- High School Diploma/GED; Bachelor's degree preferred
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
Preferred
- Experience working in a sales related role
- Customer service experience, preferably in an industrial or service industry
- Training or instructor experience
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Compensation
A reasonable estimate of base salary for this role ranges between $67,100 - $85,800/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
Company
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