Thermo Fisher Scientific·21 days ago
21 days ago
Service Support Specialist II
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About this role
We are currently hiring a Service Support Specialist II to coordinate service operations and deliver administrative and technical support within our Clinical Diagnostics Division. You will manage customer relationships and ensure efficient service delivery. Ideal candidates have experience in customer service or technical environments and strong organisational and communication skills.
Skills
- good manufacturing practices
- crm systems
- technical support
- erp systems
- microsoft office
- service order processing
- customer relationship management
- report generation
- process improvement
- documentation
- quality management systems
- compliance requirements
- service contract administration
- service kpis
- problem solving
- spare parts inventory management
- service performance metrics
- service operations
- service lifecycle management
- calibration management
- cycle counting
- customer service
- professional communication
- organizational skills
Company
Thermo Fisher Scientific
Fremont, United States of America
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