Singapore Singapore Lead , Global Markets Operations

Job Summary

Global Trading Operations (GTO) is a global team supporting the Markets business providing solutions for foreign exchange, rates, commodities, credit, and prime services products. We are differentiated by our unique footprint in Asia, Middle East, Africa, Europe and US and support a number of client sectors including banks, investors, intermediaries, fund managers, insurance companies and corporates.

As the Singapore Lead for Global Markets Operations - Country Operation, core responsibilities include support the effective and efficient running of Market activities related to Singapore Franchise. Core Responsibilities include 
•    Support implementation of strategic change and new business opportunities 
•    Lower our Risk profile 
•    Enhance client Experience 
•    Manage regulatory and statutory audits
•    Manage key Country stakeholders 
•    Manage Cost and Improve Efficiency

Key Responsibilities

Strategy
•    Proactively engage and partner with our clients, business and across functions to enable solutions and booking models that help differentiate and accelerate income growth and new businesses enablement.  
•    Focus our improvement efforts on operational capabilities, reduce manual interventions and move towards digitization.
Business
•    Responsible for assisting core business and performance deliverables for Global Markets Operations Singapore activities, revenue enabler for new business growth. 
Processes
•    Governance of risk issues and incidents, control exceptions as Country Process Owner.
•    Governance of outsourcing activities and key partners supporting Global Markets Operations Singapore operation to ensure KPI are met. 
•    Collateral with business, finance, middle offices and market operations on new business initiatives, review impact analysis and ensure operational ready to support business on Day 1. 
•    Responsible to ensure regulatory reports are duly completed and submitted timely and accurately. Any reporting errors are escalated and ensure remediation plans are tracked closely with timely updates provided to regulator. 
•    Support the growth of team development, incorporating group strategy into BAU to support business growth. 
•    Responsible for the management and implementation of ad hoc projects impacting Singapore business.  
Risk Management
•    Work with global and functional teams to ensure Adherence to the regulatory/compliance/Risk and control requirement 
•    Ability to identify and escalate key issues in BAU activities and work with stakeholders to define actions plans to mitigate and track resolution where required.

Governance
•    The job holder will be supporting the product governance activities that cover the PPG / CA process, unit operations incident management, annual due diligence, Dept Outsourcing Management over GBS, HK and SG hubs
Regulatory and Business Conduct
•    Be up to date and ensure compliance with regulatory requirements
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•   Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
•    Trading and Sales
•    COO and Business Managers
•    Middle Office
•    Compliance 
•    Markets Operations GPO & delegates
•    Finance / Product control
•    Risk
•    Technology 
Other Responsibilities
•    Embed Here for good and Group’s brand and values in Global Markets Operations. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

• 3+ years of relevant working experience in the operations function as a team manager/team leader.
• In-depth knowledge of financial markets, derivatives (flow and structured), financing products and understanding of products front to back operation process.
• Possesses an analytical mindset along with strong interpersonal skills and the ability to confidently communicate with various stakeholders
• Provide independent challenge and drive management actions at senior level to deliver targeted outcomes.
• Demonstrate strong teamwork with internal and external groups. Introduce and implement new controls and process changes required to support the transformation initiative.
• Thrive on working in fast paced environment while maintaining attention to detail.
  
• Proven problem solver using quantitative techniques, strong analytical skills with ability to develop proof of concept frameworks and business cases.
• Fast learner with the ability to think out of the box and provide solutions.
• Strong risk mindset, governance capabilities and proven control awareness
• Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach

Role Specific Technical Competencies

• Product and Services
• Risk Management
• Accountable to manage things independantly
• Process Enhancement
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers