Site Operations Manager
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What you'll do
- Act as the primary contact for Workplace Strategy & Site Operations (WSSO) covering real estate, employee experience, projects, and site operations at designated sites.
- Execute the Global Site Operations (GSO) vision, encouraging deep business relationships with senior leaders and business unit teams to proactively address space and services issues.
- Lead and coordinate site vendors, including facilities management, food service, wellness, space & occupancy, finance, sustainability, and events teams.
- EMEA lead for mechanical, electrical, plumbing (MEP) operations
- Manage financials, ensuring budget adherence and accurate forecasting.
- Balance customer-centricity with operational excellence in delivering site services.
- Implement sustainability strategies and lead site-level initiatives.
- Act as owner’s rep for all projects, ensuring business and operational requirements are met.
- Establish occupancy strategies and manage space utilization effectively.
- Collaborate with Employee Experience and IT organizations to improve employee productivity and experience.
- Partner with Global Safety and Security for incident management and safety, emergency response teams, and business continuity.
- Represent and drive the site requirements with landlords and building management
What they're looking for
- Bachelor’s degree in business or another relevant field, or equivalent professional experience.
- 10 years work experience, with at least 5 years in managing and leading site facilities independently, of which 3 years includes managing on the client side.
Nice to have
- Certifications are a plus.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
The Opportunity
Join our dynamic team at Adobe as a Site Operations Manager and be part of an outstanding journey in facilities management. This role offers an exceptional opportunity to coordinate five sites approximately 130k sq ft across Germany and Switzerland, ensuring a world-class workplace experience. You will be instrumental in positive relationships with key partners and lead cross-functional meetings, driving flawless execution of strategies and solutions.
What you'll Do
Act as the primary contact for Workplace Strategy & Site Operations (WSSO) covering real estate, employee experience, projects, and site operations at designated sites.
Execute the Global Site Operations (GSO) vision, encouraging deep business relationships with senior leaders and business unit teams to proactively address space and services issues.
Lead and coordinate site vendors, including facilities management, food service, wellness, space & occupancy, finance, sustainability, and events teams.
EMEA lead for mechanical, electrical, plumbing (MEP) operations
Manage financials, ensuring budget adherence and accurate forecasting.
Balance customer-centricity with operational excellence in delivering site services.
Implement sustainability strategies and lead site-level initiatives.
Act as owner’s rep for all projects, ensuring business and operational requirements are met.
Establish occupancy strategies and manage space utilization effectively.
Collaborate with Employee Experience and IT organizations to improve employee productivity and experience.
Partner with Global Safety and Security for incident management and safety, emergency response teams, and business continuity.
Represent and drive the site requirements with landlords and building management
Lead Adobe’s employee community and engagement program (Site Council).
Lead facilities management operations with a hospitality mentality.
What you need to succeed
Education:
Bachelor’s degree in business or another relevant field, or equivalent professional experience. Certifications are a plus.
Experience:
10 years work experience, with at least 5 years in managing and leading site facilities independently, of which 3 years includes managing on the client side.
Knowledge/skills:
Strong collaborative skills with customers.
Strong executive presence and cross-functional team management skills.
Innovation, process improvement, and organizational efficiency.
Outstanding customer service, communication, influence, and negotiation skills.
Strong financial competence (FM related budgeting, forecasting, and controlling) problem-solving, and critical thinking abilities.
Strong FM knowledge, MEP operations, and vendor management skills
Approach to integrate AI-driven solutions to improve administrative efficiency and daily site operations
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
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