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Jobs / Customer Support Specialist in United States of America
26 days ago
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CAE·Manufacturing·26 days ago
26 days ago

Site Support Specialist

Holloman AFB, United States of AmericaMid · 2-5 yearsCustomer Support Specialist

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Must-have skills for this role

  • security+
  • network+
  • electronics maintenance

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About this role

                                                                                                         

Who We Are:  

  • CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.  

  • CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.  

  • CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.  

 

What We Have to Offer:  

  • Comprehensive and competitive benefits package and flexibility that promotes work-life balance  

  • A work environment where all employees are valued, respected and safe  

  • Freedom to succeed by enabling team members to deliver, take initiatives and make decisions  

  • Recognition, professional development, advancement and having fun!  

Essential Duties and Responsibilities    

  • Assists with site operations and all personnel assigned. 

  • Coordinates and schedules activities to include hardware, software and modifications. 

  • Assigns functions to subordinates and reviews completed technical work for compliance with requirements. 

  • Collaborates with a wide variety of functional areas such as engineering, program management, marketing, manufacturing, and operations to develop and produce proposals responsive to customer needs. 

  • Monitors progress and quality of work and determines solutions to problems encountered. 

  • Answers complex technical questions escalated from team members and from government counterparts. 

  • Ensures contract compliance for all site operations and maintains good working relationships with all customers. 

  • Coordinates with program department managers/leads to ensure adequate resources and personnel are available to meet contract requirements. 

  • Assists Site manager with monthly submittals of status reports to meet CDRL requirements. 

  • Attends necessary weekly, monthly, and quarterly meetings as required or directed by the Program Manager. 

  • Other duties as assigned by Site manager or Program Management. 

Qualifications and Education Requirements    

  • Bachelor’s Degree preferred in the electronics or engineering field or a two-year electronic technician resident course at an accredited technical institute and/or 4 years of military technical training and equivalent electronics maintenance experience on equipment of similar complexity.   

  • Minimum 2 to 5 years of relevant experience.   

  • CompTIA certification in one or both of the following: Security+ and/or Network+   

  • Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.  Position requires a SECRET Clearance that is currently in-scope or under continuous evaluation.   

Security Responsibilities   

Must comply with all company security and data protection / usage policies and procedures.  Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval.  All government and proprietary information will be accessed and stored electronically on company provided resources.    

  •  Incumbent must be eligible for DoD Personal Security Clearance.   

  

Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.   

Other Duties   

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.   

  

CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected veteran status, as defined under federal, state, or local laws.  

   

Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.  If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at hrops@caemilusa.com 

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

       

Position Type                      

Regular

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other  characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Manufacturing

Company

CAEManufacturing
Holloman AFB, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from CAE's careers site·first seen 11 Jun 2026·last verified 8 Sept 2026·How we source jobs

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