Software Engineer - Customer Feedback
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What you'll do
- Build and evolve internal admin tools, including content and participant management, permissions, and applications spanning a broad configuration schema.
- Collaborate directly with Program Managers to understand and address their tool requirements.
- Contribute to feedback reading, reporting, and analysis systems.
- Work alongside the ML team to integrate ML-powered components and asynchronous processing into existing systems.
What they're looking for
- Experience building and evolving internal admin tools
- Experience with content and participant management systems
- Experience with configuration schema design
- Experience with feedback reading, reporting, and analysis systems
- Experience working with ML-powered components and asynchronous processing
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Join the team responsible for Apple's Beta Software Program. Our app, Feedback Assistant, collects user feedback on beta software releases, while our internal tools manage the programs, participants, and configuration data that make that feedback possible — and analyze, group, and route it to Apple's engineering teams.
We're looking for a generalist engineer to build and evolve our internal admin tools: content and participant management, permissions, and other applications spanning a broad configuration schema. You'll sit alongside the Program Managers who use these tools every day, giving you a direct line to the people who depend on your work rather than a queue of requests from afar. You'll also be a key contributor to our feedback reading, reporting, and analysis systems, working alongside our ML team as those systems grow to include ML-powered components and asynchronous processing.
Company
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