Sonova·3 days ago
3 days ago
Software Support and Connectivity Specialist
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What you'll do
- provide expert support for hearing aid technology, addressing software and connectivity queries
- resolve technical issues
- collaborate with internal teams
- act as a subject matter expert
What they're looking for
- significant technical support experience
- strong problem-solving skills
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are looking for a Software Support and Connectivity Specialist to provide expert support for hearing aid technology, addressing software and connectivity queries. You will resolve technical issues, collaborate with internal teams, and act as a subject matter expert. Ideal candidates have significant technical support experience and strong problem-solving skills.
Skills
- software support
- connectivity support
- hearing aid fitting software
- bluetooth troubleshooting
- wireless accessory troubleshooting
- sonova fitting software
- noah applications
- networking
- technical support collaboration
- customer experience improvement
- problem solving
- analytical skills
- outbound customer calls
- remote support
- internet connectivity troubleshooting
- cross-functional collaboration
- business growth initiatives
Company
Sonova
city, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.