Solutions Consultant – Hospitality (Hotel Tech)

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.

What we do...

Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.

That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.

About the Hospitality Solutions Consultant (Hotel Tech)

We are looking for a high-performing Hospitality Solutions Consultant to join our North America team in Irving, Texas. This is a client-facing, pre-sales role focused on supporting enterprise and mid-market hotel opportunities by bringing deep hospitality expertise into the sales process. You will partner closely with Account Executives to translate hotel operations, revenue strategy, and distribution needs and opportunities into clear, value-focused solutions powered by SiteMinder's platform.

What you'll do…

• Partner with Account Executives on discovery calls to identify hotel operational pain points, revenue gaps, and distribution inefficiencies.

• Act as a subject matter expert in hotel operations, revenue management, and hospitality technology throughout the sales cycle.

• Support mid-to-late stage opportunities by clearly articulating business value, ROI, and measurable outcomes.

• Deliver tailored product demonstrations aligned to each hotel's size, segment, and distribution strategy.

• Translate platform capabilities into outcomes such as increased direct bookings, reduced OTA dependency, and improved operational efficiency.

• Respond effectively to technical and operational questions from hotel stakeholders during the sales process.

• Train and enable Sales teams on hospitality fundamentals including RevPAR, ADR, channel mix, and hotel tech ecosystems.

• Contribute to sales playbooks and best practices across different hotel segments (privately owned, boutique, enterprise, multi-property groups).

• Help elevate the overall consultative selling approach across the North America sales organization.

What you have…

• Extensive experience in one or more of the following: hotel operations, revenue management, or hospitality technology (Solutions Consultant / Sales Engineer / Customer Success).

• Strong understanding of hotel systems and ecosystem including PMS, channel managers, booking engines, CRS, and distribution platforms.

• Proven ability to connect operational needs to measurable business outcomes and revenue impact.

• Experience supporting or participating in complex B2B SaaS sales cycles in a pre-sales or consultative role.

• Strong presentation and communication skills with the ability to engage both operational and executive-level stakeholders.

• Ability to manage multiple opportunities in parallel with strong organization and prioritization skills.

• Commercial mindset with the ability to contribute to deal strategy and support revenue outcomes.

• Experience delivering product demonstrations or solution presentations in a client-facing environment.

• Strong understanding of hospitality distribution and revenue management concepts (mandatory).

• Familiarity with integration ecosystems across PMS, RMS, CRS, and booking engines (mandatory).

• Experience working cross-functionally with Sales, Product, and Marketing teams.

• Irving, TX (Dallas-Fort Worth) - Hybrid

Our Perks & Benefits…

- Equity packages for you to be a part of the SiteMinder journey

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved

- Investment in your personal growth offering training for your advancement

Think this role sounds like you? If so, we’d love to hear from you. Please send us your resume and our Talent Acquisition team will be in touch.

When you apply, feel free to share your pronouns and let us know if you need any adjustments during the interview process, we’re here to support you. We also warmly encourage applications from people from underrepresented backgrounds.