Solutions Engineer, REDI

Reliability, Maintenance, and Engineering (RME) is hiring a Solutions Engineer.

***This role can be based in any United States Amazon location that is within driving distance of an airport to support frequent travel***

At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. This role is a proactive technical development role, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.

Key job responsibilities
• Evaluate existing MHE software configurations and identify performance gaps, bottlenecks, and inefficiencies
• Develop and implement optimization strategies to improve throughput, uptime, and overall equipment effectiveness (OEE)
• Design software-based solutions that maximize the utilization of conveyors, sorters, AS/RS, AGVs, and other MHE assets
• Create technical specifications and architecture documents for proposed solutions
• Lead end-to-end implementation of software optimization projects from scoping through go-live
• Manage system integrations between MHE controls, enterprise software (ERP/WMS), and middleware
• Oversee testing, commissioning, and validation of software changes in live environments
• Partner with operations, engineering, and IT teams to understand business requirements and pain points
• Present solution proposals, ROI analyses, and business cases to leadership
• Serve as the technical liaison between vendors, integrators, and internal teams
• Conduct training sessions and knowledge transfers for customer staff
• Provide 24/7 Tier 2/3 technical support for controls-related MHE issues
• Contribute to long-term technology roadmaps and capital planning for MHE investments
• Handle flexible workload which may come from management or operations.
• Travel up to 70%

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience in automation or complex MHE environments
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology
- Knowledge of six Sigma/Lean processes
- Expertise with Studio5000, Ignition, Codesys and related controls software environments
- Ability to analyze throughput data, system performance metrics, and identify bottlenecks
- Experience translating business requirements into technical solutions

Preferred Qualifications

- Master's degree in Electrical or Mechanical Engineering, or Master's degree or above in engineering, management, or technology
- Systems controls design or programming experience
- Systems trainer or training experience.
- Proven history of delivering continuous improvement across large networks

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Irving - 129,200.00 - 174,800.00 USD annually