Spa Therapist
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What you'll do
- Welcome all guests and explain the Sheraton facilities available
- Deliver exceptional massage, body, and skincare treatments in accordance with established standards and protocols.
- Provide outstanding customer service, engaging with guests to create memorable experiences and exceed expectations.
- Assess guest needs and recommend appropriate skincare, body care, and wellness products for home use.
- Respond to guest enquiries and requests promptly, professionally, and efficiently.
- Maintain treatment rooms, equipment, and work areas to the highest standards of cleanliness and presentation.
- Cover reception and administrative duties, including bookings, guest check-in/check-out, and retail sales, with a strong attention to detail.
- Promote spa services and retail products to enhance the overall guest experience.
- Adhere to all health, safety, and hygiene standards and company policies.
What they're looking for
- Working rights in Australia
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
POSITION SUMMARY
At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Spa Therapist because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
Position Summary:
- Welcome all guests and explain the Sheraton facilities available
- Deliver exceptional massage, body, and skincare treatments in accordance with established standards and protocols.
- Provide outstanding customer service, engaging with guests to create memorable experiences and exceed expectations.
- Assess guest needs and recommend appropriate skincare, body care, and wellness products for home use.
- Respond to guest enquiries and requests promptly, professionally, and efficiently.
- Maintain treatment rooms, equipment, and work areas to the highest standards of cleanliness and presentation.
- Cover reception and administrative duties, including bookings, guest check-in/check-out, and retail sales, with a strong attention to detail.
- Promote spa services and retail products to enhance the overall guest experience.
- Adhere to all health, safety, and hygiene standards and company policies.
About You:
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
#s-dni
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Company
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