Specialist Administration Control Tower Direct Load Europe (m/f/d)
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What you'll do
- You will play an active role in the Control Tower Direct Load Europe
- Providing support to customers and partners in the field of land transport
- Coordinating transport management between customers and Hellmann branches across Europe
- Recording and processing shipments and orders as the central point of contact between customers and the dispatch units
- Communicating with customers and partner companies
- Proactive monitoring and reporting of consignments
- Receiving and processing customer orders, enquiries and complaints
- Checking, processing and posting incoming and outgoing invoices
- Timely invoicing of customer orders and transport services
What they're looking for
- Successfully completed commercial apprenticeship, e.g. as a freight forwarding and logistics services clerk (m/f/d), ideally with some initial professional experience in land transport
- A structured approach to work, strong organisational skills and the ability to work under pressure
- Confident and professional communication skills in German and English when dealing with customers and partner companies
- Good command of German, as well as good written and spoken English
- Strong numerical aptitude, attention to detail and a keen business acumen
- Proficiency in MS Office, particularly Excel, Word and Outlook
Nice to have
- Some initial professional experience in billing and customer service would be an advantage
- Knowledge of other languages would be an advantage
- Working knowledge of standard freight forwarding software would be an advantage
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
About Us
Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.
The role is available throughout Germany or in other European countries.
About The Job
• You will play an active role in the Control Tower Direct Load Europe
• Providing support to customers and partners in the field of land transport
• Coordinating transport management between customers and Hellmann branches across Europe
• Recording and processing shipments and orders as the central point of contact between customers and the dispatch units
• Communicating with customers and partner companies
• Proactive monitoring and reporting of consignments
• Receiving and processing customer orders, enquiries and complaints
• Checking, processing and posting incoming and outgoing invoices
• Timely invoicing of customer orders and transport services
About You
• Successfully completed commercial apprenticeship, e.g. as a freight forwarding and logistics services clerk (m/f/d), ideally with some initial professional experience in land transport
• Some initial professional experience in billing and customer service would be an advantage
• A structured approach to work, strong organisational skills and the ability to work under pressure
• Confident and professional communication skills in German and English when dealing with customers and partner companies
• Good command of German, as well as good written and spoken English; knowledge of other languages would be an advantage
• Strong numerical aptitude, attention to detail and a keen business acumen
• Proficiency in MS Office, particularly Excel, Word and Outlook, and ideally working knowledge of standard freight forwarding software
About Our Benefits
• Hellmann Spirit: A culture of informality throughout the company, regular team and company events, a birthday ticket for the German TV Lottery
• Work-life integration: Flexible working hours and remote working
• Additional financial benefits: Company pension scheme and capital-forming benefits, up to €1,600 net bonus for referring new colleagues, discounts and special offers on travel, leisure and cultural activities
• Health & wellbeing: corporate fitness via Hansefit, mobile massage during working hours, mental health and wellbeing coaching
• Family: support with childcare, holiday leave to care for relatives and for special occasions
• Professional & personal development: Newcomer Days, further education and training programmes through our Academy, digital learning platform (LearningHub)
• Mobility: Subsidy towards the Deutschlandticket
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
If you are excited by this fantastic opportunity and have what it takes, then click APPLY!
Any open questions? Please feel free to contact our responsible Recruiter.
Christina Osmers
Company
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