Sr. Business Analyst

About CleanHarbors

Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CTO.

Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 25,000 employees and has over 750 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

Job Title:  Senior E-commerce Business Analyst

Experience: 6-10 Years

Location: Bengaluru (Work from Office)

Working hours: 3.00 PM to 12.00 AM IST (Transportation Provided)

The Opportunity: 

Clean Harbors is looking for a Senior E-commerce Functional Business Analyst that will become a key member of the E-commerce Operations Team. The role will be based out of Bangalore, India within the GCC organization of Clean Harbors. The Senior Business Analyst will report to the Manager of the E-commerce Operations.

In this role, you will act as the primary owner of all project and enhancement discussions across Product Owners (IT), IT Development teams, and Business stakeholders. You will be responsible for driving end-to-end delivery by leading requirement discussions, defining solutions, and ensuring successful execution.

This individual will independently manage and drive projects aligned to business priorities, ensuring seamless collaboration between cross-functional teams. The role requires a self-starter with strong ownership mindset, capable of influencing decisions, guiding teams, and acting as a process specialist and functional leader within the organization.

You will be expected to understand, define, map, and optimize commercial and e-commerce processes, while ensuring all deliverables meet business expectations and quality standards.

Responsibilities will include stakeholder management, requirement gathering, BRD creation, solution walkthroughs, test case creation, UAT execution, and cross-functional coordination with IT and business teams.