EXL·8 days ago
8 days ago
Sr. CX Technical Lead
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What you'll do
- Responsible for end-to-end IT infrastructure delivery, SLA governance, and client engagement for BNY operations
- Serves as the primary liaison across technology teams, management, and clients
- Ensuring service levels are consistently met and stakeholder relationships are proactively managed
What they're looking for
- End-to-end IT infrastructure delivery
- SLA governance
- Client engagement for BNY operations
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Senior technical role responsible for end-to-end IT infrastructure delivery, SLA governance, and client engagement for BNY operations. Serves as the primary liaison across technology teams, management, and clients — ensuring service levels are consistently met and stakeholder relationships are proactively managed.
Company
EXL
Pasay, Philippines
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