Sr. Director of Client Success, Creator Operations & Acquisition
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About this role
The Role
We are seeking a strategic, growth-oriented leader to serve as our Sr. Director of CS & Creator Operations & Acqusition. You will lead three interconnected functions: Client Success, Creator Operations, and Creator Acquisition, managing 5 direct reports. You will own the full lifecycle of client partnerships and creator network strategy, balancing delivery excellence, operational efficiency, and supply-side growth to fuel the company's next phase of scale.
This role sits at the intersection of revenue (client satisfaction and expansion), operations (creator sourcing and fulfillment), and supply growth (building the creator ecosystem). You'll need deep expertise in client success, platform fluency across Meta, TikTok, Snap, Pinterest, YouTube, and adjacent channels, a track record of scaling teams in fast-paced environments, and the operational acumen to run a complex, margin-aware business.
Company
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