Sr PM-T, CRM Communications

We are looking for a strategic leader to drive the Offers CRM Communications portfolio, focusing on customer-facing communications that enhance eBay’s conversion processes. Lead strategy, roadmap, and execution for email, push, and in-app notifications. Ideal for experienced product managers with expertise in lifecycle communications and marketplace dynamics.

Skills

• crm communications
• lifecycle communications
• product management
• email marketing
• push notifications
• in-app notifications
• hub marketing
• experimentation
• measurement and analytics
• mvp development
• roadmap planning
• cross-functional collaboration
• customer journey mapping
• conversion optimization
• personalization
• data analysis
• product requirements documentation
• mentoring
• stakeholder management
• ai/ml-powered product systems
• recommendation systems
• performance measurement
• signal quality optimization
• model governance