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Sr Supervisor CE Trade Operations - Mandaue

Mandaue City, PhilippinesFull-timeSenior · 5-8 yearsCustomer Service Team Lead

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Must-have skills for this role

  • team leadership
  • field operations
  • coaching
  • project management

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Ensure consistent execution of brand-aligned activation plans.
  • Coordinate with CE HQ and Commercial Operations to support seamless implementation.
  • Lead, coach, and develop team members.
  • Provide guidance and support to drive execution excellence and achieve targets.
  • Oversee local vendors and approved agencies supporting activations.
  • Resolve and escalate execution issues as needed.
  • Consolidate consumer feedback and activation learnings.
  • Share insights and recommendations to improve future initiatives.
  • Monitor regional activation KPIs and team performance.
  • Review results, identify gaps, and implement corrective actions.
  • Partner with Commercial Operations to validate POS nominations and route plans.
  • Ensure optimal field coverage and resource deployment.

What they're looking for

  • Bachelor's degree holder.
  • Strong interpersonal, presentation, planning, and organizational skills.
  • Proven experience leading and coaching field-based teams.
  • Strong stakeholder management and project management capabilities.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to drive execution excellence and translate insights into action.
  • Willing to travel extensively within the assigned region.
  • Valid Philippine driver's license with good driving skills.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Long Description

Be a part of a revolutionary change!
 
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
 
Sales and Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation.
If you’re a forecaster and forward-thinker, you can make a huge impact, creating sales strategies across all markets. But, here, your innovation will do more than just improving sales.
 
The Sr Supervisor Consumer Engagement Trade Operations leads a team of executives in delivering Consumer Engagement activations across Modern Trade for both Combustible Cigarettes (CC) and Smoke-Free Products (SFP) within an assigned region. The role ensures consistent execution of activation plans, monitors performance, provides field guidance, and consolidates insights to support business objectives and continuous improvement. 

Key Responsibilities
Strategy Execution
•    Ensure consistent execution of brand-aligned activation plans.
•    Coordinate with CE HQ and Commercial Operations to support seamless implementation.
Team Leadership
•    Lead, coach, and develop team members.
•    Provide guidance and support to drive execution excellence and achieve targets.
TPA Oversight
•    Oversee local vendors and approved agencies supporting activations.
•    Resolve and escalate execution issues as needed.
Consumer Insights & Reporting
•    Consolidate consumer feedback and activation learnings.
•    Share insights and recommendations to improve future initiatives.
Performance Monitoring
•    Monitor regional activation KPIs and team performance.
•    Review results, identify gaps, and implement corrective actions.
Route Planning
•    Partner with Commercial Operations to validate POS nominations and route plans.
•    Ensure optimal field coverage and resource deployment. 

Qualifications
•    Bachelor's degree holder.
•    Strong interpersonal, presentation, planning, and organizational skills.
•    Proven experience leading and coaching field-based teams.
•    Strong stakeholder management and project management capabilities.
•    Excellent communication, analytical, and problem-solving skills.
•    Ability to drive execution excellence and translate insights into action.
•    Willing to travel extensively within the assigned region.
•    Valid Philippine driver's license with good driving skills.
 
What we offer
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:
•    Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
•    Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.

Company

JO
Join
Mandaue City, Philippines

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Join's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

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