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Amazon·E-commerce·6 days ago
6 days ago

Startup Inside Account Representative, CSR SUP

São Paulo, BrazilFull-timeOn-siteMid · 3+ yearsCustomer Service Representative

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Must-have skills for this role

  • technical sales
  • english
  • salesforce
  • crm

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About this role

Amazon Web Services (AWS) offers a complete set of cloud services that enable all companies, from startups to enterprise, to run virtually everything in the cloud, including mobile applications, big data analytics, AI/ML platforms, and serverless microservices/infrastructures. Startups, which are now primarily born in the cloud, represent an increasingly important and critical subset of customers for AWS. Startups have unique needs, priorities, and growth trajectories that distinguish them from traditional businesses and require different engagement strategies and sales moves from sellers to effectively acquire, grow, and retain them long-term on the AWS platform.

As AWS continues to grow rapidly, we are seeking a Startup Inside Account Representative in São Paulo to help drive startup growth.

Key job responsibilities
- You will generate revenue and user adoption, migrations, and ensure new startups select AWS as their primary cloud provider, executing sales moves from prospecting to closure.
- You will closely align with an account manager and counterparts in business development, marketing, solutions architecture, and partner teams to lead the execution of coordinated market entry strategies and sales plays.
- You will work closely with business development teams who are conducting strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate sales cycles in the field.


About the team
About the team
The AWS Global Education team helps universities, research institutions, school systems, and education technology companies use cloud and AI to transform how they teach, discover, and operate. We work globally across every education segment and combine deep sector expertise with the ability to drive real business outcomes.

Our team serves as the voice on education technology transformation within AWS. We set the strategic direction for how AWS engages the education market globally, collaborating across sales, partner organizations, and specialist teams to drive measurable outcomes for educational institutions and long-term revenue growth.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 3+ years of technical sales in B2B environments, in a solution-sales / technology-related environment experience
- Knowledge of existing and developing technologies
- Experience with sales CRM tools such as Salesforce or similar software
- Speak, write, and read fluently in English

Preferred Qualifications

- AWS Certification (Cloud Technologist, Solutions Architect, SysOps Administrator, Developer)
- Experience in engineering, computer science, or MIS

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
E-commerce

Company

AmazonE-commerce
São Paulo, Brazil

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Amazon's careers site·first seen 3 Sept 2026·last verified 8 Sept 2026·How we source jobs

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