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AL
Albertsons·10 hours ago
10 hours agoBe an early applicant

Store Director

Baton Rouge, United States of AmericaFull-timeSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • leadership
  • p&l management
  • retail operations
  • team development

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What you'll do

  • Provide overall leadership and direction for all store departments.
  • Recruit, develop, coach, and retain high-performing leaders and associates.
  • Foster a culture of accountability, engagement, inclusion, and teamwork.
  • Conduct regular performance discussions and succession planning activities.
  • Ensure leaders are effectively managing staffing levels, scheduling, training, and development.
  • Drive sales growth through execution of merchandising, promotional, and customer service initiatives.
  • Monitor and manage store profit and loss performance.
  • Achieve goals related to sales, labor, shrink, inventory, and operating expenses.
  • Analyze business performance metrics and implement action plans to improve results.
  • Identify opportunities to increase operational efficiency and profitability.
  • Champion a customer-first culture throughout the store.
  • Ensure delivery of exceptional service standards across all departments.

What they're looking for

  • Proven experience in retail store leadership and management
  • Demonstrated ability to manage store financial performance and P&L
  • Experience in recruiting, developing, and coaching high-performing teams
  • Knowledge of retail operations, merchandising, and inventory management
  • Understanding of food safety, sanitation, and regulatory compliance standards

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.


 

Position Purpose

The Store Director is responsible for the overall operation, leadership, and financial performance of a retail grocery store. This position leads all store departments to achieve sales growth, profitability, customer satisfaction, operational excellence, and compliance standards. The Store Director develops and empowers leaders, creates a customer-focused culture, and ensures the store operates safely, efficiently, and in alignment with company objectives.

Key Responsibilities Leadership & Team Development
  • Provide overall leadership and direction for all store departments.
  • Recruit, develop, coach, and retain high-performing leaders and associates.
  • Foster a culture of accountability, engagement, inclusion, and teamwork.
  • Conduct regular performance discussions and succession planning activities.
  • Ensure leaders are effectively managing staffing levels, scheduling, training, and development.
Sales & Financial Performance
  • Drive sales growth through execution of merchandising, promotional, and customer service initiatives.
  • Monitor and manage store profit and loss performance.
  • Achieve goals related to sales, labor, shrink, inventory, and operating expenses.
  • Analyze business performance metrics and implement action plans to improve results.
  • Identify opportunities to increase operational efficiency and profitability.
Customer Experience
  • Champion a customer-first culture throughout the store.
  • Ensure delivery of exceptional service standards across all departments.
  • Resolve escalated customer concerns and implement solutions to improve customer satisfaction.
  • Maintain a clean, organized, and welcoming shopping environment.
Operations Management
  • Oversee daily store operations and ensure execution of company programs and initiatives.
  • Ensure departments maintain proper inventory levels and merchandising standards.
  • Monitor compliance with food safety, sanitation, and quality standards.
  • Coordinate efforts across departments to maximize productivity and operational effectiveness.
  • Ensure readiness for company audits, inspections, and store visits.
Compliance & Safety
  • Ensure compliance with all company policies, procedures, and regulatory requirements.
  • Maintain a safe working environment for associates and customers.
  • Support and enforce workplace safety programs and loss prevention initiatives.
  • Ensure compliance with labor laws, employment policies, and operational guidelines.
  • Investigate and address policy violations as appropriate.
Community & Business Partnerships
  • Represent the store within the local community.
  • Develop and maintain relationships with community organizations, vendors, and business partners.
  • Support recruiting, hiring events, and community engagement initiatives.

 

We also provide a variety of benefits including:

  • Competitive wages paid weekly
      ·    Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve


 

Our Values – Click below to view video:   ACI Values


 

A copy of the full job description can be made available to you.
 

Company

AL
Albertsons
Baton Rouge, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Albertsons's careers site·first seen 23 Sept 2026·last verified 23 Sept 2026·How we source jobs

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