Store Manager
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About this role
ADI Global Distribution is hiring a Store Manager who will drive Sales performance and lead all operations of the store. This includes hiring the team members and supporting their professional growth. As a Store Manager, you will be working with customers creating and implementing strategies to improve productivity and sales performance in efforts to achieve the financial targets of the store.
ADI is North America’s leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which makes us an indispensable partner to our customers.
Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development, and endless opportunities.
JOB DUTIES
Sales Performance
- Serve as a Sales Leader to drive selling activities and coach to increase sales performance
- Ensure the Store exceeds targets like Sales revenue, account growth, and, product sales
- Coordinate customer training events to expand market potential
- Monitor competitive conditions in the territory, and recommend changes as necessary to gain market share in new areas
- Maintain relationships with customers and vendors to achieve short and long-term goals of the store
- Work with vendors to identify sales opportunities to drive leads to the store
- Leverage reports and dashboards for identifying sales trends
- Providing support to other duties as assigned
Team Management and Development
- Manage hiring, training, and mentoring of employees to ensure a positive experience.
- Lead team members to exceed the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
- Lead ongoing professional development for the team
- Foster an environment of teamwork that promotes the appreciation of diversity as well as cohesiveness and support and work effectively together to enable employees to succeed.
- Perform Periodic Performance Reviews and Annual Compensation Planning
Drive Store Operations
- Manage the Profit & Loss of the Store, leveraging cost controls, price improvement, and sales growth to maximize the Store's profitability.
- Supervise the overall operational, budgetary, and financial responsibilities and activities of the Store
- Promote exceptional customer service for customers
- Handle and Resolve escalations related to the Customers
YOU MUST HAVE
- 3+ years of experience with a Sales Background
- People Management experience preferably with distribution or retail exposure
- Excellent communication (written and spoken) and demonstrates active listening skills
WE VALUE
- Industry experience
- Computer literacy skills – Knowledge of operating Microsoft Office
- Strong Analytical Skills with experience in any Customer relationship management tool
- Store Management experience – Profit & Loss [P&L]
- Negotiation and problem-solving skills; ability to think strategically about business needs
- Ability to develop and maintain relationships with internal teams, customers, and vendors
- Ability to create a culture of winning, customer service, and recognition
- Planning and Organization Skills
WHAT'S IN IT FOR YOU
- Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
- 12 paid holidays each year
- Four weeks parental leave without using vacation time
- Employee discounts on company products and other retail/service providers
- Monday to Friday working hours - no weekends
- Opportunity to progress within a global business
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Company
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