NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in Canada
1 month ago
Apply with autofill
Apply with autofill
Sundial·1 month ago
1 month ago

Store Supervisor, Operations

Calgary, CanadaMid · 2-5 yearsCustomer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at sundial

How you compare FREE

?
Your scoreYour score: not yet known
→
46
Top 10%Top 10%: 46 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in Canada.

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Work Location

Wine & Beyond Signal Hill

About the Role

About Wine & Beyond

Wine & Beyond has more than 10 locations in Alberta where you’ll find great selection, better prices, and friendly, knowledgeable staff. We stock wines from around the world, local and international beers, and specialty spirits at everyday low prices.

About The Opportunity: Store Supervisor

We’re looking for a motivated and dependable Store Supervisor - Operations to join our team. As a Store Supervisor, you will help ensure the store operates efficiently and that customers receive friendly, knowledgeable service. This role is ideal for someone who enjoys leading teams, supporting store operations, and creating an exceptional customer experience.

What You’ll Do

  • Lead and support team members to ensure excellent service and smooth operations.
  • Model professionalism, teamwork, and a strong ownership mindset.
  • Assist with product rollouts, promotions, and inventory management (ordering and receiving).
  • Verify IDs and ensure all sales follow Alberta liquor laws and company policies.
  • Support the store in meeting financial targets and following cash-handling procedures.
  • Maintain a clean, safe, and organized store environment.

About You

  • Minimum 1 year of supervisory in retail experience.
  • Valid ProServe Certification (or willingness to obtain before starting).
  • Able to stand, walk, and lift up to 40 lbs throughout your shift.
  • A reliable team player with strong communication skills and a willingness to support others.
  • Comfortable working in a fast-paced environment with shifting priorities.

Why You’ll Love Working With Us 

  • Opportunities for career development and internal promotions 
  • In-depth product training and ongoing learning 
  • Supportive, team-oriented environment 
  • Employee product discounts 
  • Competitive wages and flexible scheduling 

Our Commitment to Diversity, Equity and Inclusion 

At Wine & Beyond, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.

Ready to Apply? 

If you’re excited about wine, beer, spirits, and great customer service, apply today to join our team

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL

Company

Sundial
Calgary, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Sundial's careers site·first seen 11 Jul 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • (CAN) Stocking 2 Team Lead at Walmart(CAN) AB LETHBRIDGE 03048 WM SUPERCENTER, Canada–match not yet calculated
  • Support Supervisor at toryburchRocky View County, Canada–match not yet calculated
  • Fairmont Gold Supervisor (Full Time) at accorhotelEdmonton, Canada–match not yet calculated
  • (CAN) Fashion Team Lead at Walmart(CAN) ON SCARBOROUGH 03111 WM SUPERCENTER, Canada–match not yet calculated
  • (CAN) Health and Beauty Team Lead at WalmartSt. Albert, Canada–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in Canada
  • Customer Service Representative jobs in Canada
  • Customer Service Manager jobs in Canada
  • Customer Experience Specialist jobs in Canada
  • Customer Service Team Lead jobs in United States
  • Customer Service Team Lead jobs in India