Strategic Account Manager

Description

Trintech is an award winning AI-driven Fintech SaaS organization and we're seeking a commercially minded Strategic Account Manager to own and grow relationships across our largest enterprise customers in EMEA.

Partnering with CFOs and senior executives, you'll act as a trusted advisor, helping customers maximise the value of Trintech's financial close platform while driving retention, expansion and long-term strategic partnerships. You'll lead executive engagement, shape account strategy, and collaborate cross-functionally to deliver exceptional customer outcomes across a portfolio of Enterprise accounts.

What You'll Do

• Own executive relationships across a portfolio of Trintech's largest EMEA customers.
• Build trusted partnerships with CFOs, CIOs, CTOs and other senior stakeholders.
• Develop and execute strategic account plans that drive customer value, retention and revenue growth.
• Identify expansion opportunities by aligning Trintech's solutions with customers' financial transformation initiatives.
• Act as the executive voice of the customer, partnering closely with Customer Success, Sales, Product and Services.
• Lead complex customer engagements, executive business reviews and strategic planning sessions.
• Navigate high-impact customer situations and drive successful commercial outcomes.

What You'll Have

• Extensive experience managing strategic accounts.
• Proven experience building executive-level relationships within large, global organisations.
• Strong commercial acumen with a track record of driving retention, expansion and customer growth.
• Experience engaging Office of the CFO stakeholders and an understanding of finance transformation, ERP or financial technology solutions.
• Exceptional communication, influencing and stakeholder management skills.
• Strong analytical and strategic thinking with the ability to translate business challenges into technology solutions.
• Experience working cross-functionally in complex enterprise environments. 

At our core, Trintechers stand committed to fostering a culture rooted in our core values – Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.