Strategic Account Representative, Strategic Accounts

Do you want to be part of AWS Strategic Accounts, the segment responsible for helping our largest, most complex customers achieve their business outcomes? Do you want to go deep and wide within one customer? Do you have breadth and depth of account management experience working with large and complex customers, as well as the sales and technical acumen to drive adoption of cloud services and AI at multiple levels? Can you manage and orchestrate account team resources to drive scale and velocity across customer engagements? Are you an experienced AI "builder", working with IDEs, using AI coding assistants, and understanding how agentic platforms deliver customer value? If so, we want to hear from you.

Key job responsibilities
Strategic Accounts is growing its account management teams in Seattle. Strategic Account Representatives work on behalf of the account team developing new relationships and workloads in business units and lines-of-business. The ideal candidate will possess sales and technical capabilities to advise customers on AWS solutions, grow usage, and maintain relationships. This includes a deep understanding of AI and agentic platforms, and the ability to articulate how AI capabilities translate to business outcomes. You will own the full sales cycle working cross-functionally with the extended team, translating technical concepts into language that resonates with executive decision-makers and knowing when to bring in the right expert at the right moment.

Basic Qualifications

- 3+ years of direct field experience selling software or cloud solutions experience
- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience delivering technology products or services in a high growth environment
- Experience communicating technical concepts to non-technical audiences
- Experience working in a fast-paced and ambiguous environment
- Experience and track record of exceeding sales goals
- Bachelor's degree, or experience in technology related sales, business development or equivalent
- Experience with Data & AI-driven customer engagement solutions
- Willingness to travel ~25%

Preferred Qualifications

- Experience leading cross-functional projects and implementing strategic initiatives
- Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports
- Strong technical selling skills including the ability to explain AI models, agentic platforms, and solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 92,400.00 - 160,000.00 USD annually