Student Counsellor (AECC - Indonesia)
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What you'll do
- Closely monitor and consistently follow up with students by maintaining a good relationship with them
- Ensure accurate information is given to students
- Maintain accurate details of each student and ensure that their information is kept up to date
- Successfully accomplish the targeted number of applicants each time or going above and beyond set expectations
- Able to handle conflicting and tough situations in a composed manner
- Other related tasks as required by the business
What they're looking for
- Fluent in English to effectively communicate with students.
- A Bachelor’s Degree in any area.
- Strong experience in CRM systems
- Be customer-centric and can work in a cross-cultural environment
- Excellent communication skills - written, verbal, interpersonal
- Demonstrated team player
- Possess competent knowledge of relevant computer skills
- Excellent organisational skills to deliver reports and feedback from all marketing initiatives in a timely and informative manner
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
About AECC
AECC is the trusted education consultants for international students looking to open their world by studying overseas. We are a global organisation, with our head office based in Melbourne, Australia. AECC is the world leader in international education with a number of related business lines including student placement into education providers across all sectors, as well as visa and migration services to international students.
Role Purpose
Reporting to the Office Manager at the Jakarta branch you will be responsible for providing sound advice, accurate information, and proper guidance to all prospective international students.
What Does This Opportunity Mean for You
We receive a large number of enquiries from our students. You will be responsible for counselling these enquiries and selling our services, over the phone, by email & in person.
Your responsibilities will include, but not be limited to:
- Closely monitor and consistently follow up with students by maintaining a good relationship with them
- Ensure accurate information is given to students
- Maintain accurate details of each student and ensure that their information is kept up to date
- Successfully accomplish the targeted number of applicants each time or going above and beyond set expectations
- Able to handle conflicting and tough situations in a composed manner
- Other related tasks as required by the business
Skills and Attributes Required
- Fluent in English to effectively communicate with students.
- A Bachelor’s Degree in any area.
- Strong experience in CRM systems
- Be customer-centric and can work in a cross-cultural environmentExcellent communication skills - written, verbal, interpersonal
- Demonstrated team player
- Possess competent knowledge of relevant computer skills
- Fresh graduates are encouraged to apply
- Excellent organisational skills to deliver reports and feedback from all marketing initiatives in a timely and informative manner
What Does This Opportunity Mean for You
- Professional development
- Opportunities for promotion
- Parental leave
- Maternity leave
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.