871·14 hours ago
14 hours ago
Student Employment: Masonicare IT Junior Analyst - AY 26/27
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What you'll do
- Assist end users with basic troubleshooting involving system access, workflows, navigation, and functionality.
- Support nurses, clinicians, therapists, providers, and administrative staff with routine technology needs.
- Assist with account setup, access requests, role-based permissions, and onboarding technology tasks.
- Document incidents, troubleshooting steps, system procedures, and commonly used solutions.
- Help monitor and update IT service tickets while providing professional customer service.
- Support application upgrades, user acceptance testing, workflow validation, and enhancement projects.
- Assist with connected devices, workstations, printers, mobile devices, and other approved equipment.
- Follow HIPAA, privacy, security, and confidentiality requirements when working with systems and information.
What they're looking for
- Interest in information technology, information systems, cybersecurity, or healthcare technology.
- Basic technical troubleshooting and problem-solving skills.
- Strong communication, documentation, organization, and customer-service skills.
- Ability to learn new systems, follow procedures, protect confidential information, and ask for guidance
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
| Job Title: | Masonicare IT Junior Analyst |
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| Department: | Office of Community Engagement |
| Student Employment Type: | Federal Work-Study |
| Responsibilities: |
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| Qualifications: |
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| Hours of Position: |
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| Required Documents for Application: | Cover Letter, Resume and Semester Class Schedule |
| Instructions to Applicants: | Click Apply at the top of the page. Complete the required application. |
Note to Faculty/Staff Applicants Only: If a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate’s current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact:
Company
871
Mount Carmel, United States of America
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