Student Information Team Adviser, Academic Section

Student Information Team Adviser, Academic Section

Reference: REQ10054

Job details

Job referenceREQ10054 Application closing date11/10/2026 LocationColchester Salary£25,248 - £26,707 per annum Employment typePermanent, Full-time Job category/typeProfessional Attachments REQ10054_Jobpack.pdf

Student Information Team Adviser, Academic Section

Job description

Are you passionate about helping others and providing great customer service?

Are you a quick learner with the confidence to deal with new challenges?

We are looking for an enthusiastic adviser to join our team delivering flagship services to our students in the Student Information Team. As part of the Student Life Directorate, the Student Information Team covers a wide a variety of enquiries across the whole student lifecycle, from accepting their offer, throughout their course to their graduation.

This is a fast paced and dynamic environment and if you have:

• Significant recent experience in delivering exceptional customer service
• Excellent communication and interpersonal skills
• Experience of using databases and Microsoft Office
• Effective organisational skill with an eye for detail

then we would love to hear from you.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives. For more information see: https://www.essex.ac.uk/life/student-facilities/religion-and-faith. 

Please see the attached job pack, which contains a full job description and person specification, which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please email the Resourcing Team (resourcing@essex.ac.uk). 

*More information: Working at the University

Apply online Send to a friend

Student Information Team Adviser, Academic Section

Job description

Are you passionate about helping others and providing great customer service?

Are you a quick learner with the confidence to deal with new challenges?

We are looking for an enthusiastic adviser to join our team delivering flagship services to our students in the Student Information Team. As part of the Student Life Directorate, the Student Information Team covers a wide a variety of enquiries across the whole student lifecycle, from accepting their offer, throughout their course to their graduation.

This is a fast paced and dynamic environment and if you have:

• Significant recent experience in delivering exceptional customer service
• Excellent communication and interpersonal skills
• Experience of using databases and Microsoft Office
• Effective organisational skill with an eye for detail

then we would love to hear from you.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives. For more information see: https://www.essex.ac.uk/life/student-facilities/religion-and-faith. 

Please see the attached job pack, which contains a full job description and person specification, which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please email the Resourcing Team (resourcing@essex.ac.uk). 

*More information: Working at the University

Apply online Send to a friend