Superintendent - IT Applications
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What you'll do
- Lead and develop a team of application support analysts.
- Oversee the support and ongoing management of globally delivered business applications.
- Partner with senior stakeholders to understand business requirements and translate them into practical solution designs.
- Review and maintain functional documentation.
- Coordinate application testing, user training and release activities.
- Manage application changes, developments, patches and upgrades.
- Coordinate user requests through the ticketing system and remove barriers affecting delivery.
- Maintain controls across application access, segregation of duties and change management.
- Coordinate periodic access reviews and address identified control deficiencies.
- Provide supporting evidence for internal and external audits.
- Build effective working relationships with business stakeholders, application providers, integrators and support partners.
- Promote a zero-harm mindset and contribute to a constructive, collaborative workplace culture.
What they're looking for
- Minimum 3 years’ experience leading teams of application analysts.
- Demonstrated broader leadership experience, ideally within the range of 3 to 5 years.
- Hands-on experience managing a portfolio of globally delivered applications.
- Strong understanding of the end-to-end application lifecycle.
- Experience preparing functional design documents and developing functional and technical specifications.
- Strong analytical, problem-solving and stakeholder management skills.
- A consistent focus on follow-through, delivery and achieving outcomes.
- Excellent written and verbal communication skills.
- The flexibility to support teams and activities across different time zones.
Nice to have
- Previous experience as a functional consultant.
- Experience managing SOX and IT general controls within an application environment.
- Experience using ServiceNow or a similar ticketing platform.
- Knowledge of matrix-based security designs.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Company Description
OceanaGold is a global intermediate gold and copper producer with more than 35 years of exploration, development and operating experience. We have four operating mines – Haile in the USA, Macraes and Waihi in New Zealand, and Didipio in the Philippines and a global workforce of ~5,400 employees and contractors.
Our people, assets, and strategy are core to our success. Guided by our values—Care, Respect, Integrity, Performance, and Teamwork—we strive to be a trusted company people want to work for, partner with, supply and invest in, to create value. We are committed to safe and responsible mining that generates strong returns and contributes to sustainable development in the regions where we operate. OceanaGold is listed on the Toronto and New York Stock Exchanges (TSX: OGC; NYSE: OGC).
Job Description
We are seeking an experienced Superintendent - IT Applications to lead a team responsible for the support and ongoing management of our core business applications across Sustainability, Human Resources and Finance.
Based in Brisbane and reporting to the Head of IT Applications, this role will oversee approximately six application support analysts working across multiple time zones. You will help ensure our applications remain available, secure and well controlled, while supporting effective change management and compliance requirements.
Key responsibilities:
- Lead and develop a team of application support analysts.
- Oversee the support and ongoing management of globally delivered business applications.
- Partner with senior stakeholders to understand business requirements and translate them into practical solution designs.
- Review and maintain functional documentation.
- Coordinate application testing, user training and release activities.
- Manage application changes, developments, patches and upgrades.
- Coordinate user requests through the ticketing system and remove barriers affecting delivery.
- Maintain controls across application access, segregation of duties and change management.
- Coordinate periodic access reviews and address identified control deficiencies.
- Provide supporting evidence for internal and external audits.
- Build effective working relationships with business stakeholders, application providers, integrators and support partners.
- Promote a zero-harm mindset and contribute to a constructive, collaborative workplace culture.
Qualifications
- Minimum 3 years’ experience leading teams of application analysts.
- Demonstrated broader leadership experience, ideally within the range of 3 to 5 years.
- Hands-on experience managing a portfolio of globally delivered applications.
- Strong understanding of the end-to-end application lifecycle.
- Experience preparing functional design documents and developing functional and technical specifications.
- Strong analytical, problem-solving and stakeholder management skills.
- A consistent focus on follow-through, delivery and achieving outcomes.
- Excellent written and verbal communication skills.
- The flexibility to support teams and activities across different time zones.
Highly regarded
- Previous experience as a functional consultant.
- Experience managing SOX and IT general controls within an application environment.
- Experience using ServiceNow or a similar ticketing platform.
- Knowledge of matrix-based security designs.
Additional Information
WHAT'S ON OFFER:
- Competitive salary + short-term and long-term bonuses
- Discounts on retail and services
- Premium post ride facilities
- Wellness room
- Office surrounded by restaurants, shops and a short stroll to Southbank Parklands
- Living Our Values recognition program
- Access to OceanaGold Employee Assistance Program (EAP)
- Exceptional working environment where people are valued and respected
Eligibility to Work: To be considered for this role, you must have valid working rights in the country where the role is located. Unfortunately, we are unable to offer visa sponsorship at this time.
YOU MATTER: OceanaGold is committed to providing equal employment opportunities. We believe a variety of perspectives are not only welcome – they are essential to our success. Should you require any assistance applying for this opportunity, please contact us at careers@oceanagold.com
PLEASE NOTE: APPLICATIONS FROM AGENCIES WILL NOT BE ACCEPTED
Company
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