United Airlines·1 day ago
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Supervisor - Customer Service Airport Operations
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What you'll do
- Leading and developing front-line staff to deliver excellent customer service and operational excellence
- Overseeing team performance
- Ensuring compliance with company standards
- Driving continuous improvement
What they're looking for
- Strong leadership experience in fast-paced environments
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Become part of our team as a Supervisor - Customer Service Airport Operations, leading and developing front-line staff to deliver excellent customer service and operational excellence. Oversee team performance, ensure compliance with company standards, and drive continuous improvement. Ideal for candidates with strong leadership experience in fast-paced environments.
Skills
- team leadership
- customer service
- performance management
- continuous improvement
- conflict resolution
- problem solving
- operational excellence
- safety compliance
- it systems
- job relevance software
- business acumen
- shift handover
- trend analysis
- issue escalation
- corrective action administration
- union relations
- generative ai tools
- data security
- facility management
- service delivery
- compliance management
- performance metrics
- process standardization
- training delivery
Company
United Airlines
Dulles, United States of America
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