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Jobs / Customer Service Team Lead in United States of America
12 days ago
DHL·12 days ago
12 days ago

Supervisor, Gateway Clearance (PM FDA, Monday - Friday, 7:00 p.m. - 3:30 a.m.)

Erlanger, United States of AmericaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • customs clearance
  • regulatory compliance
  • staff supervision
  • tariff verification

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What you'll do

  • Supervise gateway clearance operations including FDA compliance, customs clearance, and document review.
  • Manage staff performance, hiring, coaching, and training.
  • Ensure regulatory compliance and tariff verification.
  • Handle budgeting, cost control, and quality improvement initiatives.

What they're looking for

  • customs clearance
  • security identification display area (sida) badge
  • regulatory compliance
  • tariff verification
  • policy administration
  • procedure development
  • performance management
  • staff supervision
  • hiring
  • coaching
  • training
  • cost control

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Grea...

Skills

  • customs clearance
  • security identification display area (sida) badge
  • regulatory compliance
  • tariff verification
  • policy administration
  • procedure development
  • performance management
  • staff supervision
  • hiring
  • coaching
  • training
  • cost control
  • quality improvement
  • progressive techniques
  • budgeting
  • document review
  • invoice verification
  • bill of lading review
  • shipping statement review
  • customs documentation
  • foreign regulations compliance

Company

DHL
Erlanger, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from DHL·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

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