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Jobs / Customer Service Team Lead in Netherlands
2 months ago
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Thermofisher·2 months ago
2 months ago

Supervisor, planning

Eindhoven, NetherlandsMid · 2-5 yearsCustomer Service Team Lead

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About this role

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

When you're part of Thermo Fisher Scientific, you'll do exciting work and join a team that values performance, quality and innovation. As part of a successful, growing global organization, you will be empowered to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we provide the resources, opportunities and support to help our people make meaningful contributions to the world.

Job Description

At our site in Eindhoven, we develop and manufacture high-end Transmission Electron Microscopes (TEMs) that enable scientific breakthroughs around the world. Building and testing these advanced systems takes approximately one year, and many of our products are tailored to specific customer needs. At the same time, new technologies and product innovations continuously shape our manufacturing environment.

As Supervisor Operational Planning, you will lead a team of planners who play a critical role in translating production plans into daily execution. You will work closely with Manufacturing, Logistics, Purchasing and Engineering to ensure priorities, materials and capacity are aligned. Together with your team, you will help create a reliable production flow, support on-time delivery and continuously improve planning performance.

What will you do?

  • Lead, coach and develop a team of operational planners through performance management, talent development and regular feedback, creating an environment where people can grow and succeed
  • Support daily planning activities to ensure production schedules are realistic, achievable and aligned with business priorities
  • Partner with Manufacturing, Purchasing, Tactical Planning, Warehouse, CleanRoomLogistics, Service and Engineering to address planning challenges and maintain smooth production flow
  • Monitor work-in-progress, production progress and schedule adherence, taking action when risks or constraints arise
  • Help the team identify solutions for material shortages, capacity constraints and changing customer or business needs
  • Track and improve key operational performance indicators
  • Drive continuous improvement initiatives that enhance planning processes, systems and collaboration across teams
  • Ensure planning data and system parameters are accurate and maintained to support effective decision-making
  • Build a flexible and engaged team that can adapt to changing business priorities and future growth

What you bring

  • A bachelor's degree in Supply Chain Management, Operations Management, Business Administration or a related field, or equivalent experience
  • Experience leading or coordinating a team within a manufacturing, production planning or supply chain environment
  • Experience working in a complex operational environment with multiple stakeholders and priorities
  • The ability to analyze information, identify opportunities and support data-driven decision-making
  • Experience in improving processes and implementing practical solutions to operational challenges
  • Experience with ERP/MRP systems and production planning processes with multi-level BOM structures
  • Experience in operational planning, production planning or manufacturing operations
  • You communicate effectively and build positive relationships across teams and organizational levels
  • You take initiative, focus on results and support others in achieving shared goals
  • You can prioritize effectively and remain organized in a dynamic environment
  • You enjoy collaborating with others to solve challenges and improve processes
  • You are comfortable making decisions based on available information and business priorities
  • You have a continuous improvement mindset and enjoy finding better ways of working
  • You are fluent in English, both written and spoken; Dutch is an advantage

What we offer

  • Direct contract with Thermo Fisher Scientific with a competitive salary, 13th month, holiday allowance and annual incentive bonus
  • Flexible working hours to support work-life balance
  • Excellent career development opportunities within a growing global organization
  • Training and learning opportunities through Thermo Fisher University
  • A collaborative and international working environment
  • Strong team spirit and regular company and team activities
  • Up to 40 days off per year
  • This is a full-time position (40 hours)

We welcome candidates who enjoy working in a diverse, multidisciplinary and innovative technology environment where personal development and teamwork are key to success.

Diversity in our teams helps us create an engaging and effective workplace. Integrity, Intensity, Innovation and Involvement are values that guide the way we work and support our mission of enabling our customers to make the world healthier, cleaner and safer.

: http://jobs.thermofisher.com

Thermo Fisher Scientific does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status.

Company

Thermofisher
Eindhoven, Netherlands

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Thermofisher's careers site·first seen 1 Jul 2026·last verified 8 Sept 2026·How we source jobs

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