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Jobs / Customer Service Team Lead in Canada
3 months ago
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Dexterra·3 months ago
3 months ago

Supervisor, Plant Operations and Maintenance

Toronto, CanadaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Apply faster with autofill FREEdexterra uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

Key Responsibilities

  • Lead, coach, and supervise unionized maintenance staff, ensuring work is completed safely, efficiently, and in accordance with company policies, procedures, and collective agreement requirements.
  • Oversee the operation, maintenance, and performance of all building systems, including HVAC, BAS, boilers, chillers, cooling towers, electrical systems, emergency power systems, life safety systems, and other critical infrastructure.
  • Plan, schedule, and coordinate preventive maintenance programs, corrective repairs, shutdowns, and capital projects to ensure facility reliability and minimize downtime.
  • Manage contractors, service providers, and maintenance vendors, ensuring work is completed to quality, safety, and compliance standards.
  • Maintain regulatory compliance, technical documentation, certifications, maintenance records, and asset information while ensuring adherence to all applicable legislation, safety standards, and lockout/tagout procedures.
  • Monitor inventory levels, maintenance resources, and operational expenditures to support cost-effective facility operations and budget objectives.
  • Foster strong client relationships by addressing operational concerns, providing regular updates, and ensuring service levels meet or exceed expectations.
  • Support workforce planning through employee recruitment, onboarding, training, performance management, and professional development initiatives.
  • Utilize CMMS and other maintenance management tools to track work orders, monitor performance, and drive continuous improvement.
  • Participate in after-hours on-call support, emergency response activities, meetings, reporting requirements, and other duties as assigned.

Qualifications

WHO ARE WE LOOKING FOR?

  • Mandatory: Minimum of Community College (CET equivalent)
  • Preferred: University Engineering Degree
  • Provincial or other vocational / professional certification or degree:
  • Valid Ontario second class stationary engineers certificate or Building operator certificate or trade license (Millwright, Electrician, Plumber or Steam fitter) or equivalent.
  • This position requires strong mechanical and HVAC background, Ability to read mechanical, electrical and control drawings; knowledge of building automation system, life safety system, electrical systems and HVAC including boiler, chiller, cooling tower, pumps, motors, heat exchanger, AHU, etc.
  • 5-10 years of leadership position in the facilities management field
  • Minimum 5–7 years of progressive facility maintenance or plant operations experience.
  • Previous supervisory or leadership experience managing unionized maintenance staff.
  • Experience operating and maintaining complex institutional, healthcare, laboratory, industrial, or commercial facilities.
  • Demonstrated experience managing contractors, preventive maintenance programs, and regulatory compliance requirements.

Additional Information

WHAT’S IN IT FOR YOU?

  • Be part of an industry that's more important than ever!
  • Employee Referral Program!
  • Career advancement opportunities.
  • Whereas other companies are downsizing, we are growing!
  • Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally


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Company

Dexterra
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Dexterra's careers site·first seen 7 Aug 2026·last verified 8 Sept 2026·How we source jobs

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