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10 days ago
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Thermofisher·10 days ago
10 days ago

Supervisor - Set Up Technician

Whitby, CanadaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • gmp
  • sop
  • ehs
  • troubleshooting

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What you'll do

  • Maintain a safe working environment and report potential hazards.
  • Promote a safe working environment, report potential hazards and ensure all direct reports follow Environmental Health and Safety procedures.
  • Direct and supervise activities of Set Up Technicians. Ensure compliance with Safety Standards GMPs and SOPs, maintaining high standard of housekeeping.
  • Select, develop, and evaluate staff to ensure the efficient operation of the function. Work with and advise staff on administrative policies and procedures.
  • Develop and establish a development program for skills enhancement.
  • Evaluate individual and team performance and provide feedback; coach and develop others.
  • Review, assess and streamline set-up operations.
  • Establish and create poka-yoke philosophy for repeatable and consistent set-up procedures.
  • Create and maintain an effective onboarding and ongoing training (cross training) program to align with today’s industrial technological advancements and best practices.
  • Reduce and/or eliminate waste (i.e. time, materials, rework) through focus on RFT and support on-time schedule.
  • Establish and sustain effective structure to support packaging operations for immediate attention on the line.
  • Determine best push-pull system to have efficient set-up completed early or on-schedule.

What they're looking for

  • College/Technical School diploma in related technical field required.
  • Minimum 5 years in packaging mechanic/technician role within pharmaceutical, food or cosmetic industry – pharmaceutical preferred.
  • Sound knowledge of Good Manufacturing Practices, SOPs and safety regulations.
  • Demonstrated computer proficiency with Microsoft Office programs and familiarization with CMMS applications.
  • Proficiency with the English Language.

Nice to have

  • Bachelor of Engineering or Science or equivalent would be an asset.
  • Licensed tradesman in either of the following fields: Mechanical, Electrical would be an asset.
  • Certification in related field (i.e. CET) would be an asset.
  • Leadership and people management experience preferred.
  • Understanding of automation and controls associated with industry packaging equipment would be an asset.
  • Experience in operating a 24/7 operation would be an asset.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, No contact lens allowed; prescriptive glasses will be provided, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift

Job Description

Division/Site:

Our Whitby Site specializes in commercial manufacturing for a full range of conventional dosage forms with specialized capabilities, and houses a fully integrated pharmaceutical development services (PDS) facility.

 

Discover Impactful Work:

The Supervisor Packaging Set-up Operations will be reporting directly to the Manager, Equipment & Facility Maintenance. Responsible for supervising a team of set-up technicians operating through 24/5 operations and at times even 24/7. Implement, drive, sustain and evolve with industry best practices to optimize packaging set-up durations to achieve operational Right-First-Time (RFT) and On-Time Delivery (OTD).  

 

Shift Schedule: Monday - Friday, 6 AM - 2:30 PM with flexibility to work other shifts and weekends based on business needs

 

Day in the Life:  

  • Maintain a safe working environment and report potential hazards.  

  • Promote a safe working environment, report potential hazards and ensure all direct reports follow Environmental Health and Safety procedures. 

  • Direct and supervise activities of Set Up Technicians.  Ensure compliance with Safety Standards GMPs and SOPs, maintaining high standard of housekeeping. 

  • Select, develop, and evaluate staff to ensure the efficient operation of the function. Work with and advise staff on administrative policies and procedures.  

  • Develop and establish a development program for skills enhancement.  

  • Evaluate individual and team performance and provide feedback; coach and develop others. 

  • Review, assess and streamline set-up operations.  

  • Establish and create poka-yoke philosophy for repeatable and consistent set-up procedures.  

  • Create and maintain an effective onboarding and ongoing training (cross training) program to align with today’s industrial technological advancements and best practices.  

  • Reduce and/or eliminate waste (i.e. time, materials, rework) through focus on RFT and support on-time schedule.  

  • Establish and sustain effective structure to support packaging operations for immediate attention on the line.  

  • Determine best push-pull system to have efficient set-ups completed early or on-schedule. 

  • Report applicable KPIs back to manager.  

  • Achieve and sustain EHS and Quality compliance score cards – i.e. assessments, training, deviations, corrective actions, etc..  

  • Work collaboratively with Packaging team members – daily interactions with packaging leaders would be key.  

  • Suggest and produce improvement opportunities; align with packaging operations and planning to address accordingly.    

 

 Keys to Success:

 

Education:   

College/Technical School diploma in related technical field required. 

Bachelor of Engineering or Science or equivalent would be an asset. 

Licensed tradesman in either of the following fields: Mechanical, Electrical would be an asset.  

Certification in related field (i.e. CET) would be an asset.    

 

Experience:  

Minimum 5 years in packaging mechanic/technician role within pharmaceutical, food or cosmetic industry – pharmaceutical preferred. 

Leadership and people management experience preferred.   

Understanding of automation and controls associated with industry packaging equipment would be an asset.   

Experience in operating a 24/7 operation would be an asset.   

  

Equivalency:  

Equivalent combinations of education, training, and relevant work experience may be considered.  

  

Knowledge, Skills, and Abilities: 

Sound knowledge of Good Manufacturing Practices, SOPs and safety regulations.  Demonstrated computer proficiency with Microsoft Office programs and familiarization with CMMS applications.  Proficiency with the English Language.  Solid supervisory and teambuilding skills.  Shows initiative and is self-motivated.  Strong ideas, decision making abilities, troubleshooting and thinking-out-of-the-box skills.  Excellent verbal and written communications skills with the ability to build and drive cross-functional teams.   Strong customer focus and commitment to results with strong problem-solving abilities.  Capable of setting clear priorities, organizing work, and making quality decisions in a fast-paced business setting. Detail oriented and organized, with a high degree of accuracy and thoroughness.  Ability to work under pressure and meet tight deadlines.  Works well and efficiently with limited supervision.  

 

Physical Requirements:  

Position requires ordinary ambulatory skills and physical coordination sufficient to move about manufacturing/office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of up to 40 pounds; arm, hand and finger dexterity; visual acuity to operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and arms, talk, and hear for prolonged periods of time. Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, loud noise, bright lights, fumes or odour. Use of Personal Protective equipment is required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron, respirator.  

Excellent Benefits

  • Benefits & Total Rewards | Thermo Fisher Scientific

  • Medical, Dental, & Vision benefits-effective Day 1

  • Paid Time Off & Designated Paid Holidays

  • Retirement Savings Plan

  • Tuition Reimbursement

OTHER

  • Relocation assistance is NOT provided

  • Must be legally authorized to work in Canada

  • Must be able to pass a comprehensive background check

Compensation

The estimated annualized pay range for this position in Ontario is $76,400.00–$114,575.00.

Company

Thermofisher
Whitby, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Thermofisher's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

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