Supplier Support Officer - Minto, NSW

Who are we?

Redox is a ASX listed, leading raw material and ingredients distributor with 18 regional offices throughout Australia, New Zealand, Asia and North America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff and sales over $1 billion dollars last financial year, Redox is an Australian success story and still growing. More than just a job, start your career with Redox today and join a recently accredited ‘Great Place to work’ (Australia), 2025.

About the role:
This is a great opportunity for a customer service officer wanting to develop their skills in a supplier management role, in supporting Product Managers with supplier coordination, order processing, stock management, and day-to-day product-related activities.

• Receiving sales calls and data entry of customer orders
• Following up deliveries to ensure completion
• Checking product availability
• Supporting Product Managers with general tasks and communicating with Sales Representatives and suppliers as required
• Relieving Product Managers when off-site or on leave, including taking emails, preparing costings, sending enquiries to suppliers, following up Certificates of Analysis, and placing orders
• Reviewing stock requirements and updating Product Managers on where stock is required
• Creating and confirming purchase order documents for local and overseas shipments
• Maintaining supplier databases as required
• Confidently use Microsoft Office, and previous experience using other systems including a CRM.
• Prefer to  have the ability to converse B2B sales in Mandarin.

About you:

You are forward thinking, possess excellent time management, problem solving and organisation skills, with high attention to detail. You demonstrate excellent communication skills – verbal and written with a polite and professional phone manner.

Essentials:

• Ability to work to meet deadlines.
• Ability to work both within a team environment and independently.
• Reliability and punctuality, be a forward thinker.
• Problem solver
• Excellent communication skills
  

Rewards & Benefits

• Salary package inclusive 17.5% leave loading
• Bi-annual company-performance-based bonus
• Annual Salary review
• 1 day WFH (after probation)
• Lunch provided daily onsite
• Secure onsite parking
• Paid Volunteer Day
• Joining a friendly and supportive team
  
  

How to APPLY
Provide us with a current resume or through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team. All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

All successful applicants will require to undergo a National Police History check to be eligible for the role. All applicants must be eligible to work in Australia.

Agencies, we’ve got this one covered thanks!