Royal Bank of Canada·10 days ago
10 days ago
Surveillance Technical Support Analyst
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What you'll do
- Maintain and enhance communication surveillance systems supporting a major North American bank
- Drive automation
- Collaborate with teams
- Ensure system stability
What they're looking for
- Strong ITIL expertise
- Experience with surveillance platforms
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are currently hiring a Surveillance Technical Support Analyst to maintain and enhance communication surveillance systems supporting a major North American bank. You will drive automation, collaborate with teams, and ensure system stability. Ideal candidates have strong ITIL expertise and experience with surveillance platforms.
Skills
- itil
- incident management
- problem management
- change management
- rhel
- unix
- linux
- windows
- perl
- bash
- python
- powershell
- kubernetes
- ms sql
- sybase
- application monitoring
- stakeholder management
- analytical thinking
- critical thinking
- jira
- confluence
- powerpoint
- excel
- vba
- grafana
- appdynamics
- splunk
- elk
Company
Royal Bank of Canada
BEDFORD, Canada
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