Systems Administrator II
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What you'll do
- Administer and support Edmentum’s cloud infrastructure across AWS and GCP, including storage, rightsizing, monitoring, and lifecycle management.
- Support identity and access management across Entra ID and AWS, including SSO, MFA, Enterprise Applications, and third-party SSO / user provisioning.
- Administer Microsoft Active Directory (including Group Policy) and support Azure hybrid identity configuration and synchronization.
- Perform Microsoft 365 user administration and support Exchange Online, Teams, and SharePoint Online; administer and support Google Workspace.
- Manage devices with Microsoft Intune (including application packaging) and support Microsoft Defender for Endpoint.
- Serve as an escalation point for complex incidents and helpdesk issues; participate in on-call rotation.
- Support SOC2 compliance, vulnerability remediation, and security monitoring in partnership with Security teams.
- Work with operational platforms such as FreshService and collaborate with Enterprise Support on endpoint needs that intersect with security and compliance.
- Look for opportunities to automate and improve processes that make the team more effective.
What they're looking for
- You have hands-on experience with AWS and/or GCP cloud services and are comfortable administering and troubleshooting production environments.
- You have working knowledge of Microsoft Entra ID / Azure AD, Active Directory (Group Policy), and hybrid identity / directory synchronization.
- You have experience with Microsoft 365 administration (user admin, Exchange Online, Teams, SharePoint Online) and Google Workspace administration.
- You are familiar with SSO, MFA, Enterprise Application management, and third-party identity integrations.
- You are familiar with compliance and security concepts (SOC2, vulnerability management) and are willing to work with related platforms.
- You can handle escalations, participate in on-call, and communicate clearly with both technical and non-technical stakeholders.
- You are proficient with scripting or automation (PowerShell, Python, or similar) and look for ways to reduce manual work.
- You bring integrity, adaptability, and a commitment to Edmentum’s mission and inclusive culture.
- You bring deep, hands-on experience in 2-3 of the following: cloud infrastructure (AWS/GCP), identity & directory services (Entra ID/Active Directory), or productivity platform administration (Microsoft 365/Google Workspace) - with working familiarity across the rest and a willingness to grow into them.
- You have an associate’s or bachelor’s degree in a related field or equivalent professional experience.
Nice to have
- Experience with Microsoft Intune and Microsoft Defender for Endpoint is a plus.
- Experience using AI tools in day-to-day work, along with awareness of AI usage governance, responsible use policies, and related controls, is a plus.
- Relevant Microsoft, AWS, or Google certifications are a plus.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
WHO WE ARE
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.
What You'll Do
As a Systems Administrator II at Edmentum, you will support cloud infrastructure, identity services, and productivity platforms that keep our environment reliable and secure. You will contribute to AWS and GCP administration, Entra ID and Active Directory management, Microsoft 365 and Google Workspace support, compliance efforts, and day-to-day operational excellence while participating in on-call rotation and handling escalations.
In this role you will:
- Administer and support Edmentum’s cloud infrastructure across AWS and GCP, including storage, rightsizing, monitoring, and lifecycle management.
- Support identity and access management across Entra ID and AWS, including SSO, MFA, Enterprise Applications, and third-party SSO / user provisioning.
- Administer Microsoft Active Directory (including Group Policy) and support Azure hybrid identity configuration and synchronization.
- Perform Microsoft 365 user administration and support Exchange Online, Teams, and SharePoint Online; administer and support Google Workspace.
- Manage devices with Microsoft Intune (including application packaging) and support Microsoft Defender for Endpoint.
- Serve as an escalation point for complex incidents and helpdesk issues; participate in on-call rotation.
- Support SOC2 compliance, vulnerability remediation, and security monitoring in partnership with Security teams.
- Work with operational platforms such as FreshService and collaborate with Enterprise Support on endpoint needs that intersect with security and compliance.
- Look for opportunities to automate and improve processes that make the team more effective.
Who You Are
- You have hands-on experience with AWS and/or GCP cloud services and are comfortable administering and troubleshooting production environments.
- You have working knowledge of Microsoft Entra ID / Azure AD, Active Directory (Group Policy), and hybrid identity / directory synchronization.
- You have experience with Microsoft 365 administration (user admin, Exchange Online, Teams, SharePoint Online) and Google Workspace administration.
- You are familiar with SSO, MFA, Enterprise Application management, and third-party identity integrations.
- Experience with Microsoft Intune and Microsoft Defender for Endpoint is a plus.
- You are familiar with compliance and security concepts (SOC2, vulnerability management) and are willing to work with related platforms.
- Experience using AI tools in day-to-day work, along with awareness of AI usage governance, responsible use policies, and related controls, is a plus.
- You can handle escalations, participate in on-call, and communicate clearly with both technical and non-technical stakeholders.
- You are proficient with scripting or automation (PowerShell, Python, or similar) and look for ways to reduce manual work.
- You bring integrity, adaptability, and a commitment to Edmentum’s mission and inclusive culture.
- You bring deep, hands-on experience in 2-3 of the following: cloud infrastructure (AWS/GCP), identity & directory services (Entra ID/Active Directory), or productivity platform administration (Microsoft 365/Google Workspace) - with working familiarity across the rest and a willingness to grow into them.
- You have an associate’s or bachelor’s degree in a related field or equivalent professional experience. Relevant Microsoft, AWS, or Google certifications are a plus. Experience with every tool in our stack is not required — strong fundamentals and a willingness to learn are.
Job Application Deadline: October 15, 2026
At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate.
We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a time away program, volunteer time away, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life.
Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran”), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com.
As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling.
Edmentum’s notice regarding the collection of personal information from interested candidates is available here
Company
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