Talent & Culture Manager
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What you'll do
- Serve as a day-to-day HR resource for managers, supervisors, and employees.
- Provide guidance and support to managers on employee relations, performance management, attendance, corrective action, and company policies.
- Support workforce planning and staffing initiatives in partnership with resort leadership and the Talent & Culture team.
- Maintain a visible, approachable HR presence across resort operations.
- Handle sensitive employee information with confidentiality and sound judgment.
- Coordinate and support seasonal and year-round recruiting efforts across resort operations.
- Work closely with hiring managers and other key stakeholder on job descriptions, staffing needs, interviews, candidate selection, and offers.
- Coordinate high-volume seasonal hiring and onboarding of hundreds of employees throughout the year.
- Oversee background checks, I-9 verification, onboarding tasks, system setup, and required documentation.
- Provide guidance on workplace concerns, policy interpretation, performance issues, and conflict resolution.
- Participate in and support employee relations investigations, documenting findings and coordinating follow-up actions as needed.
- Partner with leadership to address employee concerns consistently and appropriately.
What they're looking for
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
- 3-5 years of Human Resources experience, preferably in a seasonal, hospitality, recreation, resort, or operational environment.
- Strong knowledge of employee relations, recruiting, onboarding, performance management, and employment compliance.
- Experience supporting both hourly and salaried employees.
- Experience with HRIS systems; admin Workday experience preferred.
- Strong communication, organization, problem-solving, and prioritization skills.
- Ability to maintain confidentiality and handle sensitive employee matters professionally.
- Ability to manage multiple priorities while working collaboratively with managers and members of the Talent & Culture team.
Nice to have
- Experience supporting a large seasonal workforce.
- Experience conducting employee relations investigations.
- Experience with workers' compensation administration.
- Experience with employee engagement programs and survey platforms.
- Administrative level experience with Workday.
- Passion for the ski resort, hospitality, outdoor recreation, or action sports industry.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Woodward Tahoe (Boreal and Soda Springs), located in the beautiful Sierra Nevada mountain range, is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place you'd like to work, progress, and play, we'd love to hear from you!
The Talent & Culture Manager is a key member of the Human Resources team supporting Boreal Mountain Resort, Woodward Tahoe, and Soda Springs. Reporting to the on-site Director of Talent & Culture, this role provides day-to-day HR management and operational support across the employee lifecycle while collaborating closely with resort managers and the broader HR team.
This role supports recruiting, onboarding, employee relations, performance management, compliance, workers' compensation, employee engagement, HR systems, international employees, and seasonal workforce operations. The Talent & Culture Manager partners closely with the HR Specialist and Housing Manager to deliver a positive employee experience and ensure efficient HR operations across the resorts.
Compensation & Benefits
- $73,000 - $78,000 annual base salary range.
- Annual performance bonus plan.
- Company Matched 401K.
- Flexible paid time off.
- Health, Dental, and Vision plans.
- A work culture based on fun and progression.
- Full access to our world-class facilities.
- Retail discounts on apparel and equipment.
- Complimentary access to most POWDR-owned resorts.
- Enough free time to enjoy the Woodward lifestyle!
What You’ll Do
People Operations
- Serve as a day-to-day HR resource for managers, supervisors, and employees.
- Provide guidance and support to managers on employee relations, performance management, attendance, corrective action, and company policies.
- Support workforce planning and staffing initiatives in partnership with resort leadership and the Talent & Culture team.
- Maintain a visible, approachable HR presence across resort operations.
- Handle sensitive employee information with confidentiality and sound judgment.
Recruiting & Onboarding
- Coordinate and support seasonal and year-round recruiting efforts across resort operations.
- Work closely with hiring managers and other key stakeholder on job descriptions, staffing needs, interviews, candidate selection, and offers.
- Coordinate high-volume seasonal hiring and onboarding of hundreds of employees throughout the year.
- Oversee background checks, I-9 verification, onboarding tasks, system setup, and required documentation.
Employee Relations & Compliance
- Provide guidance on workplace concerns, policy interpretation, performance issues, and conflict resolution.
- Participate in and support employee relations investigations, documenting findings and coordinating follow-up actions as needed.
- Partner with leadership to address employee concerns consistently and appropriately.
- Ensure compliance with applicable federal, state, and local employment laws and company policies.
- Support wage and hour, timekeeping, leave, accommodations, workers' compensation, and employment documentation processes.
Benefits & Employee Support
- Support employees and managers with questions regarding benefits, leave, eligibility, and employment programs.
- Assist with annual benefits processes and employee communications.
HR Systems & Employee Experience
- Administer and support HR processes within Workday.
- Monitor employee data and ensure HR transactions are completed accurately and timely.
- Assist in the execution and analysis of employee engagement surveys.
- Support employee engagement and communication initiatives that contribute to a positive employee experience.
Seasonal Workforce & Housing
- Support HR processes designed for a high-volume seasonal workforce.
- Coordinate seasonal onboarding, offboarding, staffing transitions, and end-of-season processes in collaboration with operational leaders and HR team members.
- Partner closely with the Housing Manager to support employee housing-related processes and employee transitions throughout the season.
- Support international and J-1 employees with employment documentation and related requirements.
Manager Development
- Deliver and support training related to hiring, onboarding, performance management, employee relations, timekeeping, and HR policies.
- Help managers understand their responsibilities as people leaders.
WHAT YOU'LL BRING
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
- 3-5 years of Human Resources experience, preferably in a seasonal, hospitality, recreation, resort, or operational environment.
- Strong knowledge of employee relations, recruiting, onboarding, performance management, and employment compliance.
- Experience supporting both hourly and salaried employees.
- Experience with HRIS systems; admin Workday experience preferred.
- Strong communication, organization, problem-solving, and prioritization skills.
- Ability to maintain confidentiality and handle sensitive employee matters professionally.
- Ability to manage multiple priorities while working collaboratively with managers and members of the Talent & Culture team.
Preferred Qualifications
- Experience supporting a large seasonal workforce.
- Experience conducting employee relations investigations.
- Experience with workers' compensation administration.
- Experience with employee engagement programs and survey platforms.
- Administrative level experience with Workday.
- Passion for the ski resort, hospitality, outdoor recreation, or action sports industry.
You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.
If you need assistance with your application, please reach out to talentandculture@woodwardmountaincenters.com
Company
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