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Jobs / Customer Service Team Lead in United States of America
3 months ago
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2020companies·3 months ago
3 months ago

Team Lead

Edinburg, United States of AmericaSenior · 6-10 yearsCustomer Service Team Lead

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About this role

Job Type:

Regular

Work Location:

Walmart 429 - Edinburg, TX 78539

Overview:

Team Lead needed for immediate full-time leadership position in your area

About the Job

As a Team Lead (Spanish Bilingual), you are responsible for successfully growing and managing a team of Energy Pros representing an energy service provider, Reliant Energy. As a "Selling Manager", you will lead by example with personal sales while also building a sales team. You will effectively train, coach and mentor reps on delivering sales training, brand awareness, product knowledge, sales techniques, and assist with any issues.

As a Team Lead, You Will:

  • Must be fluent in both English and Spanish (able to read, write, and speak Spanish)

  • Oversee management of multiple locations in retail big box stores.

  • Motivate a team of Sales Associates (Energy Pro’s) to engage with consumers about Reliant solutions.

  • Assess client needs and find opportunities to improve energy efficiency.

  • Teach your Energy Pro’s to uncover consumer desires, deliver catered solutions, and overcome objections.

  • Collaborate with your team to accomplish sales goals and celebrate success.

  • Deliver superior sales results with an exceptional customer experience.

What's in it For You? 

  • Hourly plus bonus averaging $1,000-$1,350 a week

  • Career growth and advancement opportunities

  • Paid training course

  • Base + uncapped commission

  • Next day pay on-demand with DailyPay

  • Premier retail locations

  • Health benefits, paid time off, and 401k w/ company match

ABOUT 2020 COMPANIES 

2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

Job Description:

  • Courteously welcome customers, offer assistance, assess needs and suggests products
  • Meet or exceed personal sales goals on a monthly basis
  • Train team members
  • Assist team members with closing sales
  • Overall team production
  • Professionally resolve customer complaints; escalate as appropriate
  • Client deposit follow-up
  • Ensure compliance with Company policy and procedures
  • Accurately submit work schedules to Manager for approval
  • Accurately track inventory receipt and count as appropriate
  • Responsible for accurately tracking and communicating all activity to Retail Operations
  • Perform all other duties as assigned

Performance Measurements:

  • Meet established monthly/weekly personal and team sales quota/goals
  • Customer/client satisfaction based on rejection percentage and substantiated complaints

Qualifications:

  • High School Diploma or GED required
  • Demonstrated long-term excellent sales performance
  • Excellent communications, presentation, interpersonal and problem-solving skills
  • Impeccable integrity and commitment to customer satisfaction
  • Ability to multi-task in a fast-paced, team environment
  • Must be available to work evenings, weekends, and holidays as needed
  • Able to work autonomously with excellent time management skills

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Company

2020companies
Edinburg, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from 2020companies's careers site·first seen 24 Jun 2026·last verified 8 Sept 2026·How we source jobs

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