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Jobs / Customer Retention Specialist in Canada
5 days ago
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Zensurance·5 days ago
5 days ago

Team Lead, Automated Renewals (Remote First)

Toronto, CanadaFull-timeRemoteSenior · 6-10 years₹45.8L – ₹54.9L/yr · est.Customer Retention Specialist

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Top 10% of NextRaise users matched against Customer Retention Specialist roles in Canada.

Must-have skills for this role

  • commercial renewals
  • customer service
  • retention

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Apply faster with autofill FREEzensurance uses Lever - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Deliver unmatched renewal retention and customer service for existing clients
  • Handle a high volume of SME commercial renewals with minimal changes

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

About Us:
 
Zensurance is redefining commercial insurance for Canadian businesses. 
 
As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
 
Zensurance has been recognized for its rapid growth and industry impact:
 
✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025)
✅ Deloitte’s Technology Fast 500 (2024, 2025)
✅ Top Insurance Employers (2022)
 
At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. 
 
If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

As Zensurance continues to grow, so does our Renewals Team!
 
Our Automated Renewals team is hiring a Team Lead to deliver unmatched renewal retention and customer service for our existing clients. Our Automated Renewals Team handles a high volume of SME commercial renewals with minimal changes.
 
Reporting to the Practice Lead, this position is paramount to providing unparalleled service and support to our clients.

Company

Zensurance
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Zensurance's careers site·first seen 16 Sept 2026·last verified 16 Sept 2026·How we source jobs

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