Team Leader

Overview: Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our service users by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.
We have a new and exciting opportunity for a Team Leader to join our Team, based at, CGL Birmingham, Newtown, B19 2SS. As part of our multi-disciplinary team, you will work flexibly and creatively to establish what is needed to have the most positive impact for all who are referred to our service.
Where: Birmingham Contract Type: Permanent Full Time Hours: 37.5 per week Full Time Salary Range: £35,220.59 - £37,184.90 per annum (based on full time hours, pro rata for part time)

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  Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities: About the role:

• Operational line management of a team of staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
• Empowering staff to promote hope, empowerment, choices, control, and opportunities that assist service users reaching their full potential as individuals and community members.
• Manage staff rotas, working with other managers to ensure all elements of the service are covered appropriately.
• Ensuring quality of service delivery through data analysis and engaging staff in service quality improvement planning. Where necessary, create team and individual performance plans to improve quality and performance.
• Work with your team to ensure that the practices within the team/service enable identification of service users, children and families who are at risk. Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
• Support staff to improve service user outcomes through audits and observed practice, providing timely values-based feedback.

About you:

• Knowledge and experience of developing and leading health and social care services.
• Knowledge and experience of delivering services which evidence high performance and quality standards.
• Experience of effective partnership working relationship management, pathway and protocol development
• Experience of culture and change management, staff engagement, service improvement.
• Ability to lead, inspire and develop a team.
• Skills which demonstrate effective communication in a variety of formats to a broad audience

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a friend scheme and receive £250 in vouchers if candidate is successful.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time): CGL points 31 to 33 (£35,220.59 - £37,184.90) ILW / OLW /Fringe: N/A - Outside London Weighting Area Interview Date: 22/12/2025 Closing Date: 11/12/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Simon Anderson | simon.anderson@cgl.org.uk : This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.