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Jobs / Customer Service Team Lead in Netherlands
1 month ago
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Thermofisher·1 month ago
1 month ago

Team Leader

Tilburg, NetherlandsMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • cgmp
  • iso standards
  • lean
  • six sigma

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About this role

Work Schedule

Other

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
As a Team Leader in Manufacturing Operations at Thermo Fisher Scientific, you will guide and develop a high-performing team while ensuring excellence in safety, quality, and production efficiency. You will coordinate department activities across shifts to meet production schedules and equipment efficiency requirements while maintaining strict adherence to cGMP standards. This role combines leadership with strategic operational oversight to deliver important products that help our customers make the world healthier, cleaner, and safer.

Working closely with Quality, Engineering, Maintenance and other support functions, you will lead continuous improvement initiatives, optimize workflows, and cultivate a culture of safety and quality excellence. You will manage daily production activities, conduct performance reviews, provide coaching and training, and ensure compliance with all regulatory requirements while maintaining optimal cost-benefit ratios.

REQUIREMENTS:
• Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of experience, preferably in pharmaceutical, biotech or regulated industry
• Preferred Fields of Study: Engineering, Chemistry, Biology or related technical field
• IOSH Managing Safely certification advantageous
• Lean Six Sigma certification (Yellow Belt or higher) beneficial
• Leadership experience managing teams of 5-15 people
• Strong knowledge of cGMP, ISO standards and quality management systems
• Excellent troubleshooting and root cause analysis capabilities
• Advanced knowledge of manufacturing documentation and batch record requirements
• Proficiency with manufacturing execution systems and Microsoft Office Suite
• Strong communication and interpersonal skills for leading teams and interfacing with stakeholders; professional
• Experience with continuous improvement methodologies (Lean, Six Sigma)
• Ability to work rotating shifts including nights, weekends and holidays as needed
• Physical ability to stand for extended periods and lift up to 40 lbs and capable of working in cleanroom environments with required PPE and gowning procedures

For this role, professional proficiency in English is required, as you will be working in an international environment. Fluency (conversational level) in Dutch is considered an advantage, as it will support effective communication with local stakeholders and colleagues.

Apply now to join our team!

Company

Thermofisher
Tilburg, Netherlands

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Thermofisher's careers site·first seen 10 Aug 2026·last verified 8 Sept 2026·How we source jobs

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