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Jobs / Customer Service Team Lead in United Kingdom
7 days ago
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Bandq·7 days ago
7 days ago

Team Leader - Night Stock Flow

Essex, United KingdomMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • communication
  • team management
  • leadership
  • planning

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What you'll do

  • Make sure we give customers the products to go with the ideas
  • Stock the things our customers need, as well as products that will spark new possibilities
  • Ensure efficiency and safety
  • Explore new solutions and make decisions that will help grow our business

What they're looking for

  • A great communicator who can think clearly and make sound plans no matter how busy things get
  • Organised and analytical thinker, knowing how to keep things simple
  • Ability to develop and direct teams – making sure everyone understands what they need to do
  • Happy to expand skills by using new technology and learning new ways of working
  • Flexible enough to work on a rota that includes weekends, evenings and bank holidays

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Overview

Team Leader - Night Stock Flow

Full Time - 36.45 hours per week 

Permanent Contract 

Shifts available Monday - Sunday, 9.00pm - 6.00am 

£26,945- £29,066

B&Q Colchester

 

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Night Stock Flow Team Leader and you’ll be a big part of this.

What's the job?

We’re thinking differently about how we inspire people to create homes that enable them to live better. You’ll think differently about how we make sure we give them the products to go with the ideas. You’ll see that we stock the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, but you’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

What we need:

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to develop and direct teams – making sure everyone understands what they need to do. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

 

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

 

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at recruitment@b-and-q.co.uk. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

 

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Company

Bandq
Essex, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Bandq's careers site·first seen 14 Sept 2026·last verified 14 Sept 2026·How we source jobs

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