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Jobs / Customer Service Representative in India
6 months ago
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KO
Kotaksecurities·6 months ago
6 months ago

Team Member

IndiaFull-timeMid · 2-5 yearsCustomer Service Representative

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Top 10%Top 10%: 76 out of 100

Top 10% of NextRaise users matched against Customer Service Representative roles in India.

Must-have skills for this role

  • data analysis
  • analytics reporting
  • rfm analysis
  • customer cannibalization reports

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Bring out intelligence from raw data to support decision making
  • Manage diverse analytics report requirements
  • Break down complex problems into digestible chunks and provide presentable analytics reports
  • Define logical, step-by-step approaches to achieving goals
  • Set and define data design and analysis processes
  • Create customer cannibalization reports and perform RFM analysis
  • Track daily, weekly, and monthly customer behavior
  • Influence stakeholders without authority and earn their trust

What they're looking for

  • The candidate should have the eye for data & patterns – S/He should be a Data-Ninja who eats, breaths, and talks data
  • S/He should be able to be able to bring out intelligence from raw data, which can be then used to take decisions
  • Our candidate should be able to deal with diverse analytics report requirements
  • One should be able to take a complex problem and break it down to smaller digestible chunks and provide an analytics report in presentable form
  • You should be able to define a logical & step by step approach to achieving a lofty goal
  • We are looking for someone who can set/define data design/analysis processes
  • You should be able to create customer cannibalization reports, RFM analysis and track daily, weekly, monthly customer behavior
  • One should have the ability to influence without authority
  • S/He should be able to deal with varied stakeholders and earn their trust.

Nice to have

  • Experience in latest industries like Fin-tech, AI/ML, Health-tech, Food-tech, Contenttech, Edu-tech, Gaming-tech, Social-tech etc. will be given an additional weightage

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

 The candidate should have the eye for data & patterns – S/He should be a Data-Ninja who eats, breaths, and talks data

 S/He should be able to be able to bring out intelligence from raw data, which can be then used to take decisions

 Our candidate should be able to deal with diverse analytics report requirements  One should be able to take a complex problem and break it down to smaller digestible chunks and provide an analytics report in presentable form

 You should be able to define a logical & step by step approach to achieving a lofty goal

 We are looking for someone who can set/define data design/analysis processes

 You should be able to create customer cannibalization reports, RFM analysis and track daily, weekly, monthly customer behavior  One should have the ability to influence without authority  S/He should be able to deal with varied stakeholders and earn their trust.

 Experience in latest industries like Fin-tech, AI/ML, Health-tech, Food-tech, Contenttech, Edu-tech, Gaming-tech, Social-tech etc. will be given an additional weightage

 An ideal person will be results oriented, self-starter who can effectively influence across multiple role levels, drive priorities and own outcomes in a matrix environment. And, will have ability to problem solve & clearly communicate alternative/solution

Company

KO
Kotaksecurities
India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Kotaksecurities's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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