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Jobs / Customer Service Representative in United States of America
19 months ago
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Saxbys·19 months ago
19 months ago

Team Member (FORDHAM UNIVERSITY)

New York, United States of AmericaMid · 2-5 yearsCustomer Service Representative

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Apply faster with autofill FREEsaxbys uses Greenhouse - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Fordham University - Cafe Team Member (Part Time)

Starting pay is 17.00/hr

Saxbys is a coffee company headquartered in Philadelphia with its very own cafe on Fordham University's campus!

Are you tired of the same old grind? In search of a flexible, supportive environment? Are you dedicated to serving your community? Saxbys’ cafe team members are more than just baristas. You’ll get hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow peers at your university’s campus! 

We understand it takes more than a decked-out food and beverage menu to become a beloved cafe on campus. It takes teamwork, a drive for community, and magnetic energy from an all-student team helping fellow students achieve their collegiate goals. We are redefining what it means to be a cafe, creating a culture that fosters students to run their own impactful business to serve their community.

Our mission is to “Make Life Better” and be leaders of cutting-edge initiatives focused on student engagement and empowerment. Be part of the Saxbys team that’s making life better--join us as a cafe team member and help us provide a great experience to students on campus. Apply today! 

Duties and Responsibilities:

 Guest Engagement and Hospitality

  • Engage with cafe guests to create a culture of hospitality
  • Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have
  • Effectively manage and solve guest recovery situations when they occur

Operational Efficiency

  • Ensure cleanliness and organization throughout the entire cafe
  • Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (CEO)

 Self-Leadership

  • Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere
  • Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values
  • Punctuality--arrive in your Saxbys uniform on time and prepared to work 

 Qualifications:

  • Exceptional communication skills
  • Previous hospitality experience preferred, but not required
  • Previous food and beverage experience preferred, but not required
  • Ability to remember and recall details of a complex menu and operations

Physical Requirements:

  • Able to stand, walk, and smile for extended periods
  • Able to stoop and kneel
  • Push, pull, lift or carry up to 35 lbs
  • Ascend or descend ladders, stairs, ramps

 All team members will support, exhibit, and promote Saxbys Mission Statement - Make Life Better - and Core Values in all daily activities. Our Core Values are:

  • We Live with Pride, Passion & Purpose
  • We are a Community Serving our Community
  • We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined)
  • Profit creates Opportunity 
  • Care Personally and Communicate Openly
  • Serve Yourself by Serving Others

Company

Saxbys
New York, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Saxbys's careers site·first seen 23 Jun 2026·last verified 8 Sept 2026·How we source jobs

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