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Jobs / Customer Service Representative in Canada
1 month ago
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Dexterra·1 month ago
1 month ago

Team Member ( Retail Brands )

Mississauga, CanadaFull-timeMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • customer service
  • food preparation
  • food safety
  • pos systems

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Apply faster with autofill FREEdexterra uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

Job Summary

We are looking for energetic, reliable, and customer-focused Team Members to join our food service team supporting Tim Hortons, Starbucks, and Subway. Team Members are responsible for providing friendly and efficient customer service, preparing food and beverages according to brand standards, processing customer transactions, and maintaining a clean, safe, and organized work environment.

Key Responsibilities

  • Provide friendly, professional, and efficient customer service.

  • Prepare food, coffee, beverages, sandwiches, and other menu items according to Tim Hortons, Starbucks, and Subway brand standards.

  • Operate POS systems and accurately process cash, debit, credit, and other transactions.

  • Follow proper food safety, sanitation, allergen, and cross-contamination procedures.

  • Maintain cleanliness of counters, equipment, dining areas, and workstations.

  • Restock products, cups, ingredients, condiments, and supplies as required.

  • Follow portioning, product quality, presentation, and freshness standards.

  • Assist with opening, closing, and daily cleaning duties.

  • Follow FIFO, temperature-control, and food storage procedures.

  • Work effectively as part of a fast-paced team and support other stations when required.

  • Follow company policies, health and safety requirements, and brand operating procedures.

 

Working Conditions

  • Fast-paced retail food environment
  • Standing for extended periods
  • Exposure to hot equipment, cleaning chemicals, and kitchen environments
  • May work across multiple branded outlets such as coffee shops, grab-and-go stations, or quick service restaurants

Qualifications

  • Qualifications

  • Previous experience in Tim Hortons, Starbucks, Subway, quick-service restaurants, or food service is an asset.

  • Strong customer service and communication skills.

  • Ability to work efficiently in a fast-paced environment.

  • Dependable, punctual, and able to work well as part of a team.

  • Ability to stand for extended periods and perform regular food-service duties.

  • Flexible availability, including mornings, evenings, weekends, and holidays as required.

  • Food Handler/Food Safety certification is an asset.

Additional Information

WHAT’S IN IT FOR YOU?

  • Be part of an industry that's more important than ever!
  • Career advancement opportunities.
  • Whereas other companies are downsizing, we are growing!
  • Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.

Company

Dexterra
Mississauga, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Dexterra's careers site·first seen 13 Aug 2026·last verified 8 Sept 2026·How we source jobs

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