Technical Consultant
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What you'll do
- Install, configure, and support Extreme Networks Switching, Wireless, NAC, and SD-WAN solutions.
- Perform network implementation, migration, upgrades, and troubleshooting activities for enterprise customers.
- Monitor network performance and resolve technical issues within defined SLA timelines.
- Coordinate with OEM TAC teams for technical escalations and issue resolution.
- Prepare HLD/LLD, implementation documents, network diagrams, and technical reports.
- Conduct health checks, preventive maintenance, and firmware/software upgrade activities.
- Support customer POC, testing, and deployment activities for new solutions and technologies.
- Work closely with pre-sales, project, and support teams for successful project delivery.
- Provide technical knowledge transfer and training to customers and internal teams.
- Maintain technical certifications and continuously upgrade knowledge on Extreme
What they're looking for
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field.
- 3–8 years of experience in Enterprise Networking, Wireless, Switching, and Network Security solutions.
- Hands-on experience with Extreme Networks Switching, Wireless, NAC, SD-WAN, and Cloud IQ solutions.
- Strong knowledge of LAN/WAN technologies, VLAN, STP, Routing, Wireless technologies, and network troubleshooting.
- Experience in implementation, configuration, migration, and support of enterprise network environments.
- Good understanding of network monitoring, NAC, network automation, and security best practices.
- Experience in handling customer deployments, troubleshooting, RCA, and coordination with OEM TAC support.
Nice to have
- Relevant certifications such as Extreme Certified Specialist (ECS), Extreme Certified Professional (ECP), or equivalent networking certifications are preferred.
- Knowledge of multi-vendor networking environments including Cisco, Aruba, Juniper, or Fortinet is an added advantage.
- Good communication, presentation, and documentation skills with the ability to manage multiple projects within SLA timelines.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
EXCLUSIVE NETWORKS | Introduction
Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.
Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.
DUTIES AND RESPONSIBILITIES | About the role
As the Technical Consultant, you will:
- Install, configure, and support Extreme Networks Switching, Wireless, NAC, and SD-WAN solutions.
- Perform network implementation, migration, upgrades, and troubleshooting activities for enterprise customers.
- Monitor network performance and resolve technical issues within defined SLA timelines.
- Coordinate with OEM TAC teams for technical escalations and issue resolution.
- Prepare HLD/LLD, implementation documents, network diagrams, and technical reports.
- Conduct health checks, preventive maintenance, and firmware/software upgrade activities.
- Support customer POC, testing, and deployment activities for new solutions and technologies.
- Work closely with pre-sales, project, and support teams for successful project delivery.
- Provide technical knowledge transfer and training to customers and internal teams.
- Maintain technical certifications and continuously upgrade knowledge on Extreme
QUALIFICATIONS AND EXPERIENCE | About you
The ideal Technical Consultant :
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field.
- 3–8 years of experience in Enterprise Networking, Wireless, Switching, and Network Security solutions.
- Hands-on experience with Extreme Networks Switching, Wireless, NAC, SD-WAN, and Cloud IQ solutions.
- Strong knowledge of LAN/WAN technologies, VLAN, STP, Routing, Wireless technologies, and network troubleshooting.
- Experience in implementation, configuration, migration, and support of enterprise network environments.
- Good understanding of network monitoring, NAC, network automation, and security best practices.
- Experience in handling customer deployments, troubleshooting, RCA, and coordination with OEM TAC support.
- Relevant certifications such as Extreme Certified Specialist (ECS), Extreme Certified Professional (ECP), or equivalent networking certifications are preferred.
- Knowledge of multi-vendor networking environments including Cisco, Aruba, Juniper, or Fortinet is an added advantage.
- Good communication, presentation, and documentation skills with the ability to manage multiple projects within SLA timelines.
WHO ARE EXCLUSIVE NETWORKS? | Why work for us
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.
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If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Company
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