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Jobs / Customer Success Manager in United States of America
7 days ago
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Amazon·E-commerce·7 days ago
7 days ago

Technical CSM III - AMZ10291258

Seattle, United States of AmericaFull-timeOn-siteEntry · 1+ yearsCustomer Success Manager

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Must-have skills for this role

  • cloud computing
  • customer engagement
  • change management
  • project delivery

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What you'll do

  • Leverage customer engagement skills through all levels of an organization including C-Suite.
  • Maintain an in-depth knowledge and understanding of existing and developing technologies relating to cloud computing to unlock opportunities for customers.
  • Drive change management and incorporate organizational change best practices seamlessly into project delivery.
  • Accelerate customer adoption through education and engagement.
  • Assist customers in identifying use cases for priority adoption of AWS and best practice implementations.
  • Assist in developing long-term strategic relationships with key accounts.
  • Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team.

What they're looking for

  • Bachelor's degree or foreign equivalent degree in Science, Technology, Engineering, Mathematics, Business, or a related field
  • Seven years of progressive post-baccalaureate experience in the job offered or a related occupation
  • One year of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
  • One year of experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON WEB SERVICES, INC.
Offered Position: Technical CSM III
Job Location: Seattle, Washington
Job Number: AMZ10291258

Position Responsibilities:

Leverage customer engagement skills through all levels of an organization including C-Suite. Maintain an in-depth knowledge and understanding of existing and developing technologies relating to cloud computing to unlock opportunities for customers. Drive change management and incorporate organizational change best practices seamlessly into project delivery. Accelerate customer adoption through education and engagement. Assist customers in identifying use cases for priority adoption of AWS and best practice implementations. Assist in developing long-term strategic relationships with key accounts. Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team.

Position Requirements:

Bachelor's degree or foreign equivalent degree in Science, Technology, Engineering, Mathematics, Business, or a related field and seven years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) Leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience; and (2) customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience. Domestic travel up to 25% to perform role responsibilities may be required. 100% telecommuting permitted, work may be performed from anywhere in the U.S.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $153,600/year to $207,800/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more
https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic Qualifications


Position Requirements:

Bachelor's degree or foreign equivalent degree in Science, Technology, Engineering, Mathematics, Business, or a related field and seven years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) Leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience; and (2) customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience. Domestic travel up to 25% to perform role responsibilities may be required. 100% telecommuting permitted, work may be performed from anywhere in the U.S.#0000

Preferred Qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
E-commerce

Company

AmazonE-commerce
Seattle, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Amazon's careers site·first seen 15 Sept 2026·last verified 15 Sept 2026·How we source jobs

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