Technical Field Engineer
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What you'll do
- Ensures that our federal government client’s systems stay secure, reliable, and mission-ready through expert on‑site technical support and strong client engagement.
- Performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.
- Ensure customer satisfaction throughout all transactions.
What they're looking for
- Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.
- Experience with desktop support, server support, hardware, network and software installation and troubleshooting
- Experience with supporting a corporate Windows environment
- Printing (installation, deployment, configuration, disposals)
- Software and Hardware diagnostic skills and building/upgrading PC's
- Minimum of 6 months experience in supporting Deskside support environment
- NV1 or NV2 security clearance must have for this role.
- Driver's License is required
Nice to have
- Test and Tag experience highly regarded
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
What success looks like in this role:
This Technical Field Engineer ensures that our federal government client’s systems stay secure, reliable, and mission-ready through expert on‑site technical support and strong client engagement.
What success looks like in this role:
The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.
Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.
Experience with desktop support, server support, hardware, network and software installation and troubleshooting
Experience with supporting a corporate Windows environment
Printing (installation, deployment, configuration, disposals)
Software and Hardware diagnostic skills and building/upgrading PC's
Test and Tag experience highly regarded
Minimum of 6 months experience in supporting Deskside support environment
Ensure customer satisfaction throughout all transactions.
You will be successful in this role if you have:
NV1 or NV2 security clearance must have for this role.
Driver's License is required
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
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Company
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