Technical Lead

Join us as a Technical Lead, providing expert post-sales support for complex technical product issues. You will troubleshoot and resolve customer problems, advise on product functionality, and mentor support engineers. Ideal candidates have significant experience in network and data security product support and strong technical expertise.

Skills

• technical support
• network and data security products
• encryption and cryptographic key management
• troubleshooting
• authentication and encryption products
• pki
• digital signature
• data communication
• linux
• c/c++
• java
• oracle
• ms sql server
• rsa pcks public-key cryptography standards
• fips
• nist
• aws
• vmware vcloud air
• microsoft azure
• knowledge base management
• mentoring
• customer support escalation management
• product integration
• software defect management
• client services
• team collaboration